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Comments & experiences at Legend SS2
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TSbanlegendss2
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Jun 7 2009, 01:44 AM, updated 17y ago
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New Member
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This is what happens.I went to legend ss2 last week to ask for panasonic plasma x10 and s10 price. a salesperson called lian quoted me rm3200 for x10 without freebies and rm3500 for s10 without the bdplayer. i say i want the s10,paid them a deposit of rm200 and they say they will send me the stock within 2 working days.
After 2 days still nobody calls me to arrange a delivery, so I called them, they say they forgot about my order, so fine, i say nevermind i wait another 2 more days....
After 2 days they called me and say there are good shortage for S10, ask me to take x10 instead which they have stock in hand. i insist I wanted the S10, so fine they say they will order but it will take time.
One day later, someone from legend (a woman) called my mobile and say they will deliver the goods to me tomorrow at 2pm. i say i am at work not available at home to sign and collect, only my maid is there. I ask to reschedule but the woman raised her voice says there aren't any other time! They are fully packed for the month!! Either 2pm or wait till next month! I have no choice but to ask my maid to accept delivery and pay them a cheque of the remaining amount. Is this how they treat their customer who paid deposit already?
When I reach home from work on friday, I was shocked to find that they shipped me a x10 instead of s10. The box was resealed and in bad condition. i learn from this forum to check the display time, it was used for 88 hours and turn on and off for 56 time.It was over 10pm that day so I didn't managed to call them that same nite. I call lian next day at 10am to complain about it, he told me in an annoying tone that x10 and s10 is the same la, he say i'm lucky that he charge me 3.5k for x10 with free digicam because the normal price is rm4k++!!!! I told him BS i saw the advertisement and it was only 3.6k he insist that was the old price.... lian say that he is bz serving other customer that he will have to call me back. he never did, i went to his shop because i was pissed and complained at them, but few staff which looks like gangster surrounded me and starring at me asking what is the problem here??? i was scared but told them i wanted to see lian and told them the story! lian came down after 30 minutes from upstair, i say i want a refund, he said he will only take the unit back now for 2k because it is considered 2nd hand. i was forced to keep my plasma in the end.
guys, stay away from LEGEND ss2!!!!!!!!!!!!!!!!!!!!!!!!!!!
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maxizanc
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Jun 7 2009, 01:50 AM
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So many rants nowadays. Sigh. Need to be extra careful. I also had the same experience but not from Legend. QUOTE(banlegendss2 @ Jun 7 2009, 01:44 AM) i say i want a refund, he said he will only take the unit back now for 2k because it is considered 2nd hand. Oh my, this is really really
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Hwoarang45
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Jun 7 2009, 10:15 AM
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yikes so teruk ker,? got snap some picture? next time document everything just to be fair to everyone,
and sneak in a cam when u go to the shop, kasi post in youtube hahahaa
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benjaminn78
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Jun 7 2009, 10:18 AM
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Getting Started

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i live at SS2, but never buy anything from legend....heard too many bad news from they.....all my AV equipment by from HN, a bit expensive...but they serve me well.....garautee no open box....so ar i have no bad experience with HN.
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Exarkun
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Jun 7 2009, 10:20 AM
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Getting Started

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They also tried to do the bait and switch with me last year. Wanted 42LG53FR (FullHD). Said RM3300 for it. When I wanted to pay for deposit I confirm again is it 53FR, they said yes. Then after I have given the money, he wrote on the receipt 42LG30 (HD Ready). Luckily I checked before leaving the shop.
Sales guy said, at RM3300 where can get 42incher FullHD. I told them gimme back the RM200 deposit. Took the money, went to ESH instead.
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ykc
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Jun 7 2009, 10:24 AM
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wow, all this while I thought Legend is a good shop  thanks for the warning
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kianwee
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Jun 7 2009, 10:26 AM
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Legend is known already for their bad sales tactics, especially throwing prices at ridiculously cheap, then when you go there, they will tell you they have no stock.
My experience was when I called them to check the availability of some appliances, they confirm say have. So I drove from Shah Alam to PJ, by the time I reach there, only they bother to actually check, and told me no stock. Only display unit available.
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Par@dox
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Jun 7 2009, 11:17 AM
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A few of my friends also had horrible experiences with them.. don't bother buying with them.. walk a few doors next door and deal with Megatronik instead..
Added on June 7, 2009, 11:17 amAnother shop to avoid is Benova.. they will try to slice your throat if they can..
This post has been edited by Par@dox: Jun 7 2009, 11:17 AM
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812799
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Jun 7 2009, 11:25 AM
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Legend used to be a small shop along Old Klang Road , opposite the wet market ...
almost all of our electrical appliances were bought there ... am not sure bout the service in SS2 but yesterday i went to the one along Old Klang Road as they shifted farther up ... service was good , price wise cheapest among all ...
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arremie
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Jun 7 2009, 12:11 PM
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QUOTE(Exarkun @ Jun 7 2009, 10:20 AM) I told them gimme back the RM200 deposit. Took the money, went to ESH instead. Haha same here...took back my deposit and go ESH. No hassle and way better than Legend. Got Bonuslink point some more
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mpyw
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Jun 7 2009, 12:52 PM
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fuyoh...so bad the shop... next time just buy from htkaki better
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nakata101
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Jun 7 2009, 02:04 PM
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QUOTE(mpyw @ Jun 7 2009, 12:52 PM) fuyoh...so bad the shop... next time just buy from htkaki better  LOL.. i should ask Htleg give u more commission.
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ronnt88
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Jun 7 2009, 02:15 PM
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wa... this kinda things also happen in KL???? thought only happen in china
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nakata101
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Jun 7 2009, 02:44 PM
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QUOTE(ronnt88 @ Jun 7 2009, 02:15 PM) wa... this kinda things also happen in KL???? thought only happen in china  I think they have learn from China.
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s6xs9x
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Jun 7 2009, 04:57 PM
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So TS, did you managed to stop your payment since you wrote them a check. if by credit card i think should be doable as well but you'll need to lodge a tribunal complaint before hand.
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zarksentinel
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Jun 7 2009, 07:49 PM
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Getting Started

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TS should do something about it.
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michaeltan1943
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Jun 7 2009, 09:04 PM
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Lodge a police report.
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megatron007
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Jun 7 2009, 09:59 PM
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so wat is the other LEGEND shop doing this??
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butter finger
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Jun 7 2009, 10:21 PM
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Hey TS, just block the cheque. Really pissed off to hear this kind of case. Just curious, do you think able to talk to reporter provided you got all the evidence and post in newspaper? Serve them well!
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robinlim
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Jun 7 2009, 11:48 PM
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There's a chinese saying 'mou leong kan seong', which describes this kind of shop well. I'll definitely boycott this shop, and tell my friends not to go there.
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