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 How to use Amazon Kindle 2 in Malaysia, The What, the Where, the Hows

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dzulkifly
post Oct 18 2009, 10:34 PM

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Stringfellow, so far you have provided me excellent advice. I've done the following:
- ordered the Kindle via my Amazon a/c (Malaysian a/c)
- got it forwarded to a friend in the US
- US friend has shipped to me in KL
- after receiving it, gifted it to my wife :-)
- she followed your advice to register a non-international email a/c
- she followed your advice to register Account A & Account B at Amazon

BUT now she is stuck, because she is attempting to register the Kindle device to Account B as per your advice, BUT Amazon is letting her know that the Kindle has automatically been registered. I suspect the Kindle was auto registered when I bought it out of my account. Any idea how to 'un-register' it so she can register it to her Account B?

Please help. She was so excited and now we are stuck at the last few steps to set it up.

thx
Dzul


Added on October 18, 2009, 10:37 pm
QUOTE(dzulkifly @ Oct 18 2009, 10:34 PM)
Stringfellow, so far you have provided me excellent advice. I've done the following:
- ordered the Kindle via my Amazon a/c (Malaysian a/c)
- got it forwarded to a friend in the US
- US friend has shipped to me in KL
- after receiving it, gifted it to my wife :-)
- she followed your advice to register a non-international email a/c
- she followed your advice to register Account A & Account B at Amazon

BUT now she is stuck, because she is attempting to register the Kindle device to Account B as per your advice, BUT Amazon is letting her know that the Kindle has automatically been registered. I suspect the Kindle  was auto registered when I bought it out of my account. Any idea how to 'un-register' it so she can register it to her Account B?

Please help. She was so excited and now we are stuck at the last few steps to set it up.

thx
Dzul
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This is the print screen:
Your Kindle can only be registered to one Amazon.com account and is currently registered to another user account. If you received this Kindle as a gift it may have been automatically registered to the person who purchased the gift for you. Before it can be registered to your account you must deregister it from the current account. You can deregister the Kindle wirelessly right from the device by following these steps:

Turn the power and wireless switches on the back of the Kindle to the On position.
Visit the Home screen by clicking the house icon on the keyboard.
Click on the "Menu" option using the scroll wheel.
From the menu select "Settings."
From "Settings" page, click on deregister.
After the Kindle is deregistered, you can then register your kindle to your Amazon.com account via that same "Settings" page.

If you are still unable to register, please contact customer service at 1-866-321-8851.
Register a new Kindle


This post has been edited by dzulkifly: Oct 18 2009, 10:37 PM
dzulkifly
post Oct 19 2009, 03:48 PM

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Thx so much, we managed to succesfully deregister and reregister as per your advice.

But what has NOT been succesful is that we have not been able to find the gift card credit (I tested with US$15 first) in her Account B. Despite seeing that in Account A the gift order has actuallly been made. As of this reply, its already been 15 hours. Does it take this long normally for gift cards to be credited to the recipient's account? Or should wait until 24 hours to check again?
dzulkifly
post Oct 20 2009, 10:51 AM

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Stringfellow, so far you've been a great help. I have now been able to credit the gift card into the Amazon account. Silly me should have known how to retrieve the gift card redemption code. Exactly like you said, its like a prepaid code.

However the most frustrating part now, is that whenever I click on a Kindle Book, then select Buy now with 1-Click, the following results (see attachment):

"XXX, please contact us or change your country to complete your purchase
You attempted to purchase an item while in a different country than listed on your Amazon account"

I think I've done everything correctly:
-entered a US address for the Amazon Account B registration
-entered a US address for the credit card billing address listed in Account B
-even entered a US phone number into the same fields

Is Amazon trying to match the non-US credit card to a US address, than failing to pass? But if the gift card credits are already sufficient, why is Amazon trying to verify this then?

Or is Amazon going back to the source of the email address for Account B, which is a gmail account and somehow can detect that the gmail account is not from within the US.? How is that possible?

Pls help! icon_question.gif
dzulkifly
post Oct 20 2009, 11:06 PM

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Thx Shaft111

It seems that hotspotshield only protects our IP identity when we are anonymously browsing. But I think as soon as we sign in to a site, such as our Amazon account, then our IP is revealed again. Cause after your advice, I downloaded hotspotshield. But still getting the same message from Amazon.

Am so frustrated, paid so much for the Kindle but cant get any Kindle books yet.....
dzulkifly
post Oct 21 2009, 12:10 AM

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QUOTE(SHAFT111 @ Oct 20 2009, 11:34 PM)
hmmm strange indeed. Did you check if hotspot shield is on? It worked for me. When browsing in kindle store the country of origin tab on upper left hand side of page should be united states. Make sure the privacy setting on the hotspot tab is on and connected.
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tq tq tq tq tq, you guys are awesome

After many pinging back and forth the hotspot shield finally went green in colour from only yellow. Strange why it took a while. Then finally the Kindle Book went into Your Orders.

And I finally got the .azw file! But before I can say job completed for the first time some last problem occured! I must be jinxed!!

My notebook doesnt recognise the USB device (the Kindle), faulty or something. But when I plugged into my desktop it works, so it must be my notebook. Can I ask a dumb question, does the Kindle have a separate driver software as it seems like the way its marketed is as a plug and play device.


Added on October 21, 2009, 12:21 am
QUOTE(dzulkifly @ Oct 21 2009, 12:10 AM)
tq tq tq tq tq, you guys are awesome

After many pinging back and forth the hotspot shield finally went green in colour from only yellow. Strange why it took a while. Then finally the Kindle Book went into Your Orders.

And I finally got the .azw file! But before I can say job completed for the first time some last problem occured! I must be jinxed!!

My notebook doesnt recognise the USB device (the Kindle), faulty or something. But when I plugged into my desktop it works, so it must be my notebook. Can I ask a dumb question, does the Kindle have a separate driver software as it seems like the way its marketed is as a plug and play device.
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SHAFT111, STRINGFELLOW - you guys are geniuses. notworthy.gif I finally got the book on to the Kindle. So from now on a) the process is already set up b) always remember to have gift card credits topped up, and c) DO THE FINAL PURCHASE WITH HOTSPOTSHIELD ON to avoid IP recognition.

we both go through normal books like crazy, so this will save us buckets! and look cool while doing it rolleyes.gif

This post has been edited by dzulkifly: Oct 21 2009, 12:21 AM

 

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