QUOTE(bst dude @ Jul 8 2009, 02:46 PM)
yep..totally agree
most of the time..i hav to admit the mistake to my customer eventhough its not 100% of my mistake
learn to care about ur customer..trust me..more customer will come
refund back the customer whatever the amount dispute...trust me..whatever ur amount lost..you will gain back later (more customer know you,trust you and engage ur service)
sorry my 2 cent
i second that. most of the time..i hav to admit the mistake to my customer eventhough its not 100% of my mistake
learn to care about ur customer..trust me..more customer will come
refund back the customer whatever the amount dispute...trust me..whatever ur amount lost..you will gain back later (more customer know you,trust you and engage ur service)
sorry my 2 cent
Jul 11 2009, 10:10 PM

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