QUOTE(Irzani @ May 25 2009, 07:48 AM)
I'm still thinking what to say to the technician today since the speed is back to normal .. last night when it happen, I complaint throught the e-mail and to SKMM with the evidence of ping and speedtest ..
. Damn, I hate to say it's already okay even though the speed is not stable especially after work hours ...
the thing about getting a technician to your house is not about he fixing anything.coz real problem lies inside tmnut, poorly managed congestion & the routing.
technician aren't gonna do u any good.
wat u shud ask for is information.
example, bout the dslam @ your place, wats the max speed supported, is the exchange upgraded to fiber optic or still cooper, any future plans on your area, r dey gonna launch HSBB there.............etc...........etc.............
& also, if u wanna mek some changes, example, change dslam, dis is your time to ask.
This post has been edited by tech3910: May 25 2009, 08:05 AM
May 25 2009, 08:03 AM

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