May 25 2009, 09:37 PM
QUOTE(jepertine90 @ May 25 2009, 06:57 PM)
technician came my house today... and I rush home to check how he did...
then he check check check , no idea what he is doing with his laptop...(for 30 mins) and he then he go call some guy from the station and talk~ then run a speedtest, and something eles to show me the speed... then he said no problem in my area, everything superb!!!
Then i ask how come my internet so dam slow? Then he replied, mayb u are surfing at a peek hour... then I ask is 11am-1am is peek hour?? Then he said yes and mayb...
Then I ask again, how come sometimes youtube can stream very good... but myspace, megavideo and dailymotion is slow??? and he said 'We'll check that for you'... then he said got another house to check and gone... ~
T.T speechless?
Well i was abit more aggressive on the technician today and almost pissed him off. Here is my situation :then he check check check , no idea what he is doing with his laptop...(for 30 mins) and he then he go call some guy from the station and talk~ then run a speedtest, and something eles to show me the speed... then he said no problem in my area, everything superb!!!
Then i ask how come my internet so dam slow? Then he replied, mayb u are surfing at a peek hour... then I ask is 11am-1am is peek hour?? Then he said yes and mayb...
Then I ask again, how come sometimes youtube can stream very good... but myspace, megavideo and dailymotion is slow??? and he said 'We'll check that for you'... then he said got another house to check and gone... ~
T.T speechless?
My gf house connection is very unstable. At odd times, connection got stalled and couldnt get a steady line for proper usage. So i called up TM, said will send over a technician. I took half day off, and so happen my company received a new mobile workstation from Dell so i picked that up and headed straight to my gf house.
While waiting, i prep the laptop. Technician came, showed him the computer and he do his thing. The best bit, he saw the slowdown of the speed, just like what they always do, call back to the center and ask for a reset. He concluded, speed is ok and continue on shutting down the computer, unplug the network cable and plug it to his laptop. Showed me the speed, there nothing is wrong, the speed test showed 150% of the speed according to the package my gf subscribed to (1MB combo / 1.8MB showed). And claimed that my gf computer is infected by virus trojan slowing down the connection.
I started being cocky here, i tell him, dont use your account for the speedtest, use the account of this house owner, he refused so i tell him, see over there, i have a brand new laptop, just arrived from Dell 2 hours ago. So he agreed to use that to connect to the internet with my gf account. I connected and the first thing i go is to the TM speedtest site, just like what the technician used and guess what is the result? 20% of the actual speed (1MB / 255kb showed).
Out of the blue, he jumped and said, if i am so smart, work for TM and dont need any technician for such problem. He packed up his thing and scooter off.
Its true, during peak hours everything will be slow but not to such extent. Its not true that the peak hours can be that long. From the technician that came today, i realized that their laptop is well, "engineered" by TM for superb results from any speed test. Since a new laptop could come out with a slow speed results, what explain that?
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. VPN needs to pay right? So i need to pay again for VPN to access to some sites i can't access? 
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