May 14 2009, 02:35 PM
QUOTE(Evirober @ May 14 2009, 01:33 PM)
Guys, I am thinking of getting the Ipod touch 2G. Am I am perplexed and disgusted with type of service provided when I called the Apple Store number. The number is 1800-80-6419. I got this number from http://store.apple.com/my?afid=p202|GOSGE&...-AA0000087354-1
The person whom was answering my call was eating while talking to me. When I inquired further the person seem unable to converse with me in english so I spoke malay with him. He handed me over to someone else and then said wrong number. I told them I how I got the contact details and all the fella said was "salah number le".
This really robs any confidence I have with the apple online store. Hence I would like to know if anyone here has apple contact details so that I can raise this matter.
p/s: Does the rest of the apple shops provide the laser engraving which is available from the online apple store ? Many thanks in advance.
I never contacted any of the Apple Online Store phone number as listed in the website.The person whom was answering my call was eating while talking to me. When I inquired further the person seem unable to converse with me in english so I spoke malay with him. He handed me over to someone else and then said wrong number. I told them I how I got the contact details and all the fella said was "salah number le".
This really robs any confidence I have with the apple online store. Hence I would like to know if anyone here has apple contact details so that I can raise this matter.
p/s: Does the rest of the apple shops provide the laser engraving which is available from the online apple store ? Many thanks in advance.
For your knowledge, the Phone Number may not necessary is located in Malaysia.... It could be directed to other countries' as if the local one is not available. I had some experiences when called up Microsoft Toll-Free Number.
Anyhow, regarding your laser engraving question, it is only available for those purchase via Apple Store, none of the shops do provide such service. Lately I just ordered an iPod Shuffle 2nd Gen via Apple Store Malaysia... so far I did not encounter any problems, and now awaiting for the product to be delivered to me (from SuZhou, China - Malaysia).
** Perhaps all Engraving is done in China
**
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.... only took 3 days for the online order to be delivered 
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