is there any way i can submit a full complain regarding my acc other than this?  http://www.digi.com.my/support/general/sup_gen_contact.do

that is for comments and feedback. Not compalin. Other that D'chat with useless staffs and call centre, any other link?

would somebody mind telling me what is "keng" .. 

Yes u can the yellow man will follow u but u gonna paid a hefty roaming charges.. So at the end it is no..

i got this.

but i have 1 question, if I call my FnF tat day , which cost RM0.15/min usually, will it cost RM0.08/min onli?
include everyone rite?

juz d'chat wit CS, confirm include FnF ... measning 8 sen/min from 7am to 7pm      ... for those wish to have long chat juz ggo a head     

if i reciv a msg from Digi with RM0 at de front, does it means that the service is free??? for example RM0 go to www.abc.com

honestly digi performance is quite not good recently, last year for example they failed to increase their market share, the revenue growth and net profit also showing a decline (although they still willing pay high dividen to investor). celcom manage to wider the gap between digi and leave digi behind. that for overall 2008.

and for 1st quarter 2009, another disapointed performance report by digi. some people already marked digi share from buy to sell or hold. and the number of new subscribers also not so good compare to their competitor.

the axiata share, before this the value is about the same as digi share although axiata is a much2 more bigger company than digi. but recently the axiata share increase so high due to good celcom performance, and also some external factor.

but im sure digi sure do something about it.. its quite challenging to choose more subscribers or good profit. if they reduce their price again then sure the margin decline, ARPU decline, and net profit as well.. but if they didn't do something then they will loose to their competitor.

digi also need to spend lot of money for their new 3g service, in their capex this year, hundreds of milion has been allocated to expand their 3g coverage only..

beside the downturn economy, all these factor make it is hard for digi. luckily digi have a lot of loyal customer, they succesfully build customer satisfaction and confident. so when their network down last few days, they feel it is really important to make sure this confident still with them. that is why they giving 50% discount.

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Added on May 29, 2009, 8:26 am
celcom also put rm0.00 in front of the SMS promotion/spam. it is use to indicate how much you have been charge for that sms only, i repeat, for that sms only.. of course that sms is free, because it is advertisement sms..

but if you response to it, or subscribe the service.. you will never know how much it will charge.

maybe ur phone got problem.. try use another phone and send sms..
or call digi customer service..

how would i can apply super sms and super fnf ?

yes u can.. but only the last four numbers..
but that also they will charge u at least rm50..
for AABB at the back they charge rm150 above..