QUOTE(fruitie @ Jul 7 2009, 09:46 AM)
how to set the prepaid to longer ringing? i really dono...
DiGi Fans Club & Enquiries V6 [Thread updated], Always the smarter choice [Read post #2]
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Jul 7 2009, 12:18 PM
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Senior Member
2,759 posts Joined: Jan 2009 |
QUOTE(fruitie @ Jul 7 2009, 09:46 AM) how to set the prepaid to longer ringing? i really dono... |
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Jul 7 2009, 12:55 PM
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Staff
72,772 posts Joined: Sep 2005 From: KUL |
QUOTE(radi0head @ Jul 7 2009, 12:18 PM) alrite... tested both and my prepaid got 7 rounds of 'toot toot'... and my postpaid got a long 21 rounds of 'toot toot'... and both having the voicemail deactivated with only missed call alert switched on... I did the same procedure for my mum's prepaid and I'm quite sure it is more than 7 rounds of "toot toot".how to set the prepaid to longer ringing? i really dono... |
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Jul 7 2009, 03:29 PM
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Senior Member
2,287 posts Joined: Nov 2008 |
QUOTE(radi0head @ Jul 7 2009, 12:18 PM) alrite... tested both and my prepaid got 7 rounds of 'toot toot'... and my postpaid got a long 21 rounds of 'toot toot'... and both having the voicemail deactivated with only missed call alert switched on... i tested on my prepaid..how to set the prepaid to longer ringing? i really dono... more than 7 rounds.. i deactivate the voicemail.. |
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Jul 7 2009, 03:44 PM
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Senior Member
2,156 posts Joined: Sep 2008 From: † ayaj gnabus † |
i wanna ask something i forgot.
im in super SmS. however, sms to my FnF numbers will not add to the tally of 0.50/day to get free sms to digi right? |
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Jul 7 2009, 03:45 PM
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Staff
72,772 posts Joined: Sep 2005 From: KUL |
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Jul 7 2009, 04:43 PM
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Senior Member
2,759 posts Joined: Jan 2009 |
QUOTE(ilovelyn @ Jul 7 2009, 03:29 PM) i tested on my prepaid.. hmm... nevermind lar... mine still remains at 7 rounds of 'toot toot'... just tested... shud be system 'sot sot' d lar... hmm... more than 7 rounds.. i deactivate the voicemail.. as long as it rings lar... if it don rings... habis... hey, i'm wondering how much do u all reload on ur b'day ar? wondering do i wanna get the max out of it or not... hehe... |
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Jul 7 2009, 06:25 PM
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Senior Member
660 posts Joined: Jun 2009 |
QUOTE(radi0head @ Jul 7 2009, 04:43 PM) hmm... nevermind lar... mine still remains at 7 rounds of 'toot toot'... just tested... shud be system 'sot sot' d lar... hmm... There must be some problem, please call the cs.as long as it rings lar... if it don rings... habis... hey, i'm wondering how much do u all reload on ur b'day ar? wondering do i wanna get the max out of it or not... hehe... This post has been edited by jackbanner: Jul 7 2009, 06:25 PM |
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Jul 7 2009, 07:15 PM
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Senior Member
1,398 posts Joined: Apr 2009 |
btw if the fnf number costs rm2 each, so when i pay ady, wil it b added into d'campus tally? i found it that way when i put another number n pay rm2 then i call my fren str8 rm0.00 d..confused
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Jul 7 2009, 09:30 PM
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Junior Member
82 posts Joined: Apr 2008 |
hi people, i am using digi postpaid and recently i found out i have 3.5k bonus points. what can i do with all these points?
3k points - rm120 total usage. what does it means actually? my average phone bills are around rm140(including 1 main and 3 sup line). so does it means next month i just have to top up another 20 or what? really appreciate it if there is anyone able to answer me out. thanks alot! |
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Jul 7 2009, 09:33 PM
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Staff
72,772 posts Joined: Sep 2005 From: KUL |
QUOTE(dctrue @ Jul 7 2009, 09:30 PM) hi people, i am using digi postpaid and recently i found out i have 3.5k bonus points. what can i do with all these points? Yes, correct. 3k points - rm120 total usage. what does it means actually? my average phone bills are around rm140(including 1 main and 3 sup line). so does it means next month i just have to top up another 20 or what? really appreciate it if there is anyone able to answer me out. thanks alot! But you must redeem first. |
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Jul 8 2009, 12:03 AM
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Senior Member
2,648 posts Joined: Jan 2003 From: Sri Petaling, Seri Kembangan... |
QUOTE(zftrans @ Jul 7 2009, 11:31 AM) something is wrong with digi's postpaid unbilled amount. Most of the postpaid users unbilled amount has been increased way over the credit limit, including mine. and my phone was barred this morning because of that. digi's customer service is busy and can't get through. The D'Chat have to wait in queue for 15 or 20 mins before getting to chat with a Digi consultant. QUOTE(fruitie @ Jul 7 2009, 11:35 AM) yeah mine too...it just happened recently this 2 days...when my unbilled suddenly shoot up like rocket...from nowhere as I do not make call to anyone...except supp line...i m on dg50 postpaid with 1 supp line under 1 family plan, it supposed to be unlimited free calls/sms/mms between main and supp line...(it was in the beginning...) but, all the main and supp line calls/sms/mms kena charged by digi... This post has been edited by d@odao: Jul 8 2009, 12:04 AM |
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Jul 8 2009, 12:05 AM
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Senior Member
2,021 posts Joined: Jan 2003 |
I got in touch with their CS. Seems like the matter has been resolved and my line's unbarred.
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Jul 8 2009, 12:14 AM
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Senior Member
2,287 posts Joined: Nov 2008 |
QUOTE(d@odao @ Jul 8 2009, 12:03 AM) yeah mine too...it just happened recently this 2 days...when my unbilled suddenly shoot up like rocket...from nowhere as I do not make call to anyone...except supp line... try call the cust serv and explain the situation..i m on dg50 postpaid with 1 supp line under 1 family plan, it supposed to be unlimited free calls/sms/mms between main and supp line...(it was in the beginning...) but, all the main and supp line calls/sms/mms kena charged by digi... im sure it can be solve.. |
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Jul 8 2009, 01:02 AM
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Junior Member
191 posts Joined: Oct 2007 |
spoke to the customer consultant regarding this issue. apparently digi is 'recapturing' certain previous call charges/details which the billing department overlooked for the past few months..
this was done without any notice given to customers and some of us got our line barred without any prior notice and like myself this morning was wondering why is my line barred when i already made all the necessary outstanding payments.. so i called up the customer service and made some noise but they can't do much. so i sent an email to one of the digi's customer service manager and cc the email to MCMC(SKMM). i demanded for an explanation and compensation, so hopefully they'll come up with some sort of rebate or something like that.. anyway for those of you who called and unbar your line, it will be barred again in 5 days. they can only unbar your line for 5 days period. |
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Jul 8 2009, 09:04 AM
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Staff
72,772 posts Joined: Sep 2005 From: KUL |
I did try talking to them via D' Chat, seems like the CS was not helpful at all. Kept asking me to wait till my July bill is generated.
What the heck. |
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Jul 8 2009, 10:31 AM
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Senior Member
2,021 posts Joined: Jan 2003 |
QUOTE(zftrans @ Jul 8 2009, 01:02 AM) spoke to the customer consultant regarding this issue. apparently digi is 'recapturing' certain previous call charges/details which the billing department overlooked for the past few months.. So it means digi is billing us retroactively for stuff that was missed out the last few months?this was done without any notice given to customers and some of us got our line barred without any prior notice and like myself this morning was wondering why is my line barred when i already made all the necessary outstanding payments.. so i called up the customer service and made some noise but they can't do much. so i sent an email to one of the digi's customer service manager and cc the email to MCMC(SKMM). i demanded for an explanation and compensation, so hopefully they'll come up with some sort of rebate or something like that.. anyway for those of you who called and unbar your line, it will be barred again in 5 days. they can only unbar your line for 5 days period. |
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Jul 8 2009, 10:41 AM
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Staff
72,772 posts Joined: Sep 2005 From: KUL |
QUOTE(SweetPuff @ Jul 8 2009, 10:31 AM) It is very unfair for us, why must we bear for the mistakes they made?If they can't give me a valid explanation, I'll raise this issue to MCMC just like what I did to Celcom, efficient and effective. |
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Jul 8 2009, 11:22 AM
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Senior Member
2,648 posts Joined: Jan 2003 From: Sri Petaling, Seri Kembangan... |
I just have a dchat with digi consultant just now over the charging of usage bwtween main and supp line...they seems to be helpful, and rectified the problem on the spot...but, the disputed charges need to wait until the bill is generated, then re-direct the bill back to them for investigation...hopefully the claimed problem rectified really solved already...anyway, digi CS quite helpful...
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Jul 8 2009, 11:27 AM
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Staff
72,772 posts Joined: Sep 2005 From: KUL |
QUOTE(d@odao @ Jul 8 2009, 11:22 AM) I just have a dchat with digi consultant just now over the charging of usage bwtween main and supp line...they seems to be helpful, and rectified the problem on the spot...but, the disputed charges need to wait until the bill is generated, then re-direct the bill back to them for investigation...hopefully the claimed problem rectified really solved already...anyway, digi CS quite helpful... They are helpful but not the one I chatted with yesterday. Kept apologising and asked me to wait till my July bill is generated. These were the two things she told me. |
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Jul 8 2009, 11:30 AM
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Senior Member
2,648 posts Joined: Jan 2003 From: Sri Petaling, Seri Kembangan... |
QUOTE(fruitie @ Jul 8 2009, 11:27 AM) They are helpful but not the one I chatted with yesterday. Kept apologising and asked me to wait till my July bill is generated. These were the two things she told me. who is the person?...i dchat with this person, NAZREEN...it kinda cool can do this online...since, i failed to get thru from dailling in to digi CS... |
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