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 DiGi Fans Club & Enquiries V6 [Thread updated], Always the smarter choice [Read post #2]

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TSfruitie
post Jul 8 2009, 09:04 AM

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I did try talking to them via D' Chat, seems like the CS was not helpful at all. Kept asking me to wait till my July bill is generated. sleep.gif

What the heck. doh.gif
TSfruitie
post Jul 8 2009, 10:41 AM

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QUOTE(SweetPuff @ Jul 8 2009, 10:31 AM)
So it means digi is billing us retroactively for stuff that was missed out the last few months?
*
It is very unfair for us, why must we bear for the mistakes they made?
If they can't give me a valid explanation, I'll raise this issue to MCMC just like what I did to Celcom, efficient and effective.
TSfruitie
post Jul 8 2009, 11:27 AM

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QUOTE(d@odao @ Jul 8 2009, 11:22 AM)
I just have a dchat with digi consultant just now over the charging of usage bwtween main and supp line...they seems to be helpful, and rectified the problem on the spot...but, the disputed charges need to wait until the bill is generated, then re-direct the bill back to them for investigation...hopefully the claimed problem rectified really solved already...anyway, digi CS quite helpful...
*
They are helpful but not the one I chatted with yesterday. Kept apologising and asked me to wait till my July bill is generated. These were the two things she told me. sleep.gif
TSfruitie
post Jul 8 2009, 11:31 AM

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QUOTE(d@odao @ Jul 8 2009, 11:30 AM)
who is the person?...i dchat with this person, NAZREEN...
it kinda cool can do this online...since, i failed to get thru from dailling in to digi CS...
*
Not good to reveal here, an Indian lady. smile.gif
It's OK, since I can't do much thing until my bill is generated.
TSfruitie
post Jul 9 2009, 04:55 PM

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QUOTE(d@odao @ Jul 9 2009, 04:40 PM)
just want to be sure, "unbilled transaction" means our current usage, right?...
it seems digi still charging me for main and supp line usage again...
*
Yes. smile.gif
TSfruitie
post Jul 10 2009, 02:09 PM

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QUOTE(KayDash @ Jul 10 2009, 02:03 PM)
I am currently on Beyond Prepaid... should i change to I Like Prepaid?
What is the both differences?
*
Yes, Beyond Prepaid is very expensive. smile.gif

QUOTE(twinkles @ Jul 10 2009, 02:04 PM)
My 016 number still in MTV pack , Do i stand in this or change to other plan?
*
How do you utilise your MTV Powerpack?
TSfruitie
post Jul 15 2009, 11:11 AM

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QUOTE(LOOOOOOL @ Jul 15 2009, 11:06 AM)
Hi guys,
currently i'm using postpaid Rm50 Plan(supp rm30), can i knw izit 100% unlimited free call between main and supp line??
cause i think i got charged for a little, just maybe. Need to wait until the 1st bill...anyway, why *126# is not working for me?
using nokia8250 error Msg : "Not Done"
*
It is 100% unlimited. Calls/SMS/MMS free unlimited.
Nevertheless, heard there is a glitch on DiGi billing system recently and I was one of the victims for over-charged around RM 100.00. doh.gif
*126# is the shortcut for prepaid. *128# is the one, applies for both postpaid and prepaid. smile.gif
TSfruitie
post Jul 15 2009, 01:11 PM

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DiGi has weaker coverage compared to other telcos. The only advantage is that it is a cost leader, means it is cheap. smile.gif
TSfruitie
post Jul 15 2009, 01:36 PM

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QUOTE(cybpsych @ Jul 15 2009, 01:24 PM)
where is the web page for this info? the one that i found doesn't mention unlimited free call/sms/mms  sweat.gif

http://digi.com.my/postpaid/digi_postpaid/...upplementary.do
*
http://www.digi.com.my/whatshot/promotions/iheart/faq.do
Item 12:
12. Is there any discount for Calls/SMS/MMS between DG50, DG150 & DG250 Principal line and 1 Family Supplementary line(s)?
Yes. Calls/SMS/MMS charges between the Principal and 1 Family Supplementary line(s) will be FREE of charge.

1 Family plan is the latest supplementary plan.

user posted image
TSfruitie
post Jul 15 2009, 02:01 PM

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QUOTE(cybpsych @ Jul 15 2009, 01:58 PM)
wow! very tempting!!
*
Yeah, so far only DiGi offers free unlimited. The other competitors have limited hours. smile.gif
More information: http://digi.com.my/postpaid/digi_postpaid/...st_call_1fam.do
TSfruitie
post Jul 15 2009, 02:40 PM

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QUOTE(Darkmage12 @ Jul 15 2009, 02:38 PM)
they even came out with biz plan recently really very aggresive
*
Business plan was out many many years ago, just that it has revised to a better plan recently. smile.gif
TSfruitie
post Jul 15 2009, 03:37 PM

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Good news for DiGi prepaid holders!
http://www.digi.com.my/whatshot/promotions/prepaid/index.do

Send RM 1 worth SMS and get RM 0.12/minute call rate (to any domestic call) and 1 cent/SMS (to all DiGi numbers). biggrin.gif

This post has been edited by fruitie: Jul 15 2009, 03:38 PM
TSfruitie
post Jul 15 2009, 03:57 PM

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QUOTE(cybpsych @ Jul 15 2009, 03:41 PM)
how many supplementary lines can enjoy this?

from Note1, it doesn't mention the limit.
*
6 lines. smile.gif
TSfruitie
post Jul 15 2009, 04:29 PM

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QUOTE(Darkmage12 @ Jul 15 2009, 04:21 PM)
Digi Campus also got this offer?
*
Don't know... No FAQ. sweat.gif

QUOTE(cybpsych @ Jul 15 2009, 04:21 PM)
oh wow!
*
Wow at what? sweat.gif
TSfruitie
post Jul 15 2009, 04:39 PM

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QUOTE(Darkmage12 @ Jul 15 2009, 04:35 PM)
Wow at the new prepaid promotion....anyway if you have freebies then sorry you sms until ur hand break also wont get this lower rate lolz
*
Yeah, gotta wait till the freebies have finished first. laugh.gif
TSfruitie
post Jul 15 2009, 06:07 PM

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QUOTE(superxboy @ Jul 15 2009, 05:48 PM)
now Maxis got RM30 postpaid plan
DiGi got ah?
I am think to switch to postpaid now, thanks
*
Yes.
http://www.digi.com.my/whatshot/promotions/dg30/index.do

This post has been edited by fruitie: Jul 15 2009, 06:07 PM
TSfruitie
post Jul 15 2009, 08:30 PM

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QUOTE(twinkles @ Jul 15 2009, 06:55 PM)
What you can port out to other telco ? whats your meaning ? hehe.
*
Any number that switches to DiGi will get 1 year free credit validity. smile.gif


Good news, I saw from news just now not sure if anyone saw that. I couldn't find any information on the website yet but I'm sure it will be out in newspaper advertisement soon too. biggrin.gif
Based on my understanding, it is about regardless prepaid and postpaid users in a family will be entitled for free SMS, MMS and calls. Anymore information, I'm not sure. It only reveals until this part, so stay tuned. biggrin.gif
Wonderful. drool.gif

Cool for you guys but not much effect on me because I already have free calls/SMS/MMS to any DiGi number. tongue.gif
TSfruitie
post Jul 15 2009, 08:52 PM

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QUOTE(melvin91motorola @ Jul 15 2009, 08:49 PM)
so...no digi prepaid i like afthis this?? sad.gif
*
Coincidentally, DiGi Prepaid I Like will not be offered starting from today. smile.gif Existing users still can use those plans.
Those who subscribed for Super Long Life is still applicable.
Read here: http://www.digi.com.my/prepaid/callplan/index.do
Read the footnote. smile.gif

This post has been edited by fruitie: Jul 15 2009, 08:57 PM
TSfruitie
post Jul 15 2009, 10:59 PM

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QUOTE(SweetPuff @ Jul 15 2009, 09:34 PM)
I shall call this the digi tarzan prepaid.

The prepaid and postpaid thingy within a family sounds too good to be true though.
*
It really being showed in today's news, actually they have launched it this morning but not sure why the information is not yet up, probably hasn't officially rolled out. smile.gif
I'm sure there is certain commitment which needs to fulfill every month. smile.gif
TSfruitie
post Jul 15 2009, 11:19 PM

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QUOTE(littlesaint @ Jul 15 2009, 11:12 PM)
just a question, earling this evening a small symbol came out on the top of my phone stating '3G' any idea what it is?
*
3G is currently available in Klang Valley, Penang and Kota Kinabalu.
It is not for 3G video conferencing but it is broadband that utilises HSPA technology.
So, it is not a surprise if your phone detected that sign. smile.gif

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