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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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~MeG~
post Jan 10 2011, 03:20 PM

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Apparently alot of ivalue users have unusually high amount of unbilled charges for this month statement. I'm using ivalue 2 and I used less then 1GB data before the next cycle but my unbilled charges are RM298. Just RM 2 before kena barred. I'm just waiting for my statement to be printed which is on the 10 th every month so I can screw maxis to the max. I have other colleagues using ivalue 1 and ivalue 2 also kena high charges this month eventhough they use less then the data given. I just pity those that uses auto debit to pay maxis when it's maxis mistake for charging high.
~MeG~
post Jan 10 2011, 07:16 PM

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QUOTE(joscmh90 @ Jan 10 2011, 05:58 PM)
How to screw them ? as in what do we say in the argument ? I'm sure maxis got alot to "explain" to us. Dam....Rm500+
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You can't screw Maxis unless you have proof that you have not exceeded your internet data charges. The only proof you have is the Bill statement which comes a few days after you bill cycle start. With that, they can't argue with you. I suggest you to change your bill cycle to the nearest working day so that you can get the bill statement ASAP. Or you could wait till the bill comes. Just be aware of the pro rated charge.

QUOTE(joscmh90 @ Jan 10 2011, 06:37 PM)
It's not about the consumption dudes , it's about the sudden bill shock of data exceeding usage, when one isn't exceeding.

Maybe it's useless telling someone who hasn't experienced it before. But come on , everyone is aware about the bill shock cases ; and thus every of us has been monitoring our bandwidth ; it's not our fault.

What do you do when you know that the turbo-charged car consumes alot of fuel ? We reduce the usage.

And those who aren't contributing to this thread , don't come here and post un-helpful replies.
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No use arguing with them with their anti-maxis mindset. They don't understand why we chose Maxis, when 90% of our friends are maxis user and the wide internet coverage. As for me, I monitor my data usage using a few apps, and besides, I use iValue 2 which has a high bandwidth cap. But I guess it's useless when their billing system can't really filter our usage properly. Some of my friend's problems has being resolved by using their statement as a proof, but for those that uses auto-debit billing, I got nothing more to say.
~MeG~
post Jan 11 2011, 01:05 PM

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QUOTE(TOMEI-R @ Jan 11 2011, 12:45 PM)
joscmh90
Hey...This is a public forum for all of us lyn forummers.....we have the right to say what ever we want.....contributing or not to the forum is not for you to judge.... WHO ARE YOU TO COME TELL US TO COME OR NOT TO COME HERE:
If you are unhappy with a certain provider.....just change. U can bring your business elsewhere. Maybe you should stop using your data at all if you can't afford to pay for the charges.
There is no way that a service provider will charge you for usage u didnt use. I've never experienced things like this with my provider.
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Most post I can see here are hate post such as "change provider" or the "I told you so" post. How could it be productive when the victims are already tie to the contract?

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