QUOTE(sandvillage @ Apr 21 2010, 01:07 PM)
Have to tell, cuz this is the second call, first call the first cs teach me on how to enable it (the usual way key in *21* bla bla bla) cannot.
Then i suspect is the iphone problem, i seek for help from fren (working as Mac support) and advice me to reboot restore reset everything, done that still the same...
Google around, and some ppl having same issue (some not fixed, some fixed by calling the telco)
So decided to call again, and this is the response.
Hi, I think we are in the same situation, where we bought the iPhone at Maxis (for the warranty) but using the different telco. As mine, I'm under Celcom for the pass 1 month. So, far I never have problem with the network for 3G. Yes, sometimes they drop the lines and all, but I've been encounter it ever since I've been using BlackBerry, last time. So, to me it's not the gadget problem, but the network.
Neway, accually, Maxis DO NOT lock the phone for that service, coz if they wanna lock, not only you don't have the access to the 3G but the whole network. So, the problem definiately comes from Digi.. Maybe the only way is you just walk in to any Digi and ask for the problem. But before hand, never mention to them that your device was bought from Maxis.. untill they ask... which usually after they have done everything to troubleshoot.
A day after I bought my Maxis set at Low Yat, I went to Maxis KLCC to fix my MMS problem. Which I can't see the camera icon on my SMS/MMS message and my keyboard has not pop out when I'm trying to email. After a few minutes (almost half an hour), they have fixed the keyboard problem but not the MMS. At the end, they gave such a lame reason - because you are under Celcom, sebab tu tak bole. I wasn't that happy with the answer, but I don't even bother to ague with the SA. At the end, I did some trial and error, wallahh.. now I can easily MMS anyone.
So, the bottom line is, the SA kat Maxis tu bukannya bole dipercayai sangat! Huhu... not enuff training OK!