Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

views
     
vui_msia
post May 22 2009, 02:29 PM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


the thing is they dont have a proper tracking system for ivalue plan or 3g... i found out the USAGE is covered some of my download usage through WIFI as well. it went up from 1 to 2 GB in few hours
vui_msia
post May 24 2009, 03:30 PM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


QUOTE(petergoh @ May 24 2009, 03:07 PM)
I think we should. So we can keep track our usage amount.  Bear in mind USAGE amount here is NOT INCLUDED WIFI usage. So it's good.

I also over use this month, so my bill is RM 418 !!! and my data charges is RM250 already. So really need to becareful coming month  sad.gif
*
Hi you sure it is NOT INCLUDED WIFI usage? Mine up to 8GB last month. I was shock as well, i connected to WIFI most of the time, at home, at office.

Fortunately, i just received this month phone bills from Maxis, it shows i only utilised 120MB only.
vui_msia
post Jun 20 2009, 02:26 PM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


QUOTE(Toriton @ Jun 18 2009, 05:03 PM)
they can simply say you actually had used more than that... they have your data usage record... and there is nothing you can do to prove they are wrong...  tongue.gif
*
they have your data usage record <== I actually concern this before i sign up ivalue100, seems like we cant do much but just let Maxis sucks on us. I have been calling them and ask them how they keep track, or how can us (Users) check on data usage. They saying that they do not have a system for this, but they will know at the end of the month...

- Wondering what kind of system do they keep track? they dont know
- Can they system show the current usage? they cant
- how they come out with the final usage ACCURATELY if they cant even check the current usage? They silent for a sec and replied me, they dont know too..

at the end of the tele conversation, they told me, they will inform me once i reached my max limit.. which is HOW MUCH? i do not wish this happen on me , might end up with paying RM250 for data?

I think Maxis really needs to have a proper system on this....


Added on June 20, 2009, 2:32 pm
QUOTE(raycol97 @ Jun 20 2009, 01:00 PM)
lol... MAXIS really never improve one..

I was a Maxis 3G unlimited user too (after i get my iphone 3G in Aug '08).. and the same thing happened to me.
I chose the Value 50 + 99 unlimited plan, so, after adding the 5% service tax, the 1st month bill came out immediately exceed RM150 credit limit and they barred my phone.

I called to them immediately and scolded the operator "hard hard".. then only they increased my credit limit to RM200...

Anyway, I shifted to Celcom's Executive 20 plan + RM98 unlimited data plan in Dec '08 as it is cheaper to me..  rolleyes.gif
*
same.. it is annoying.. I am on ivalue100 + RM10 for additional SMS. AND, I paid deposit RM200 when signing for ivalue plan, then they offer credit limit RM150 blink.gif

EVERY MONTH END.. i received sms etc to say that exceed limit and going to bar my line and so on.. isn't it stupid.. hmm.gif

This post has been edited by vui_msia: Jun 20 2009, 02:32 PM
vui_msia
post Jun 22 2009, 10:47 AM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


QUOTE(Brick1235 @ Jun 21 2009, 01:09 PM)
Maxis don't have any such thing as stop usage if we reach the limit of our plan?
*
DO They care?? Afraid that's what they wanted... users exceed usage sad.gif

wondering, how hard to build a system for us to monitor and check real time on DATA usage?
vui_msia
post Jun 23 2009, 09:52 PM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


QUOTE(tinkerbel @ Jun 22 2009, 10:51 AM)
@vui_msia,
U might as well use the feature that's built-in with your phone.  It may not be 100% accurate but it wouldn't be too inaccurate either.
*
Yeah, i am using that smile.gif it is useless.. not sure why, i do a lot synchronization and WIFI connection instead of 3g/edge, and the meter is so NOT accurate, i can easilyy up to 2-3GB and last month 9gb ..

but lucky thing is,, my maxis bills display utilization is 200MB only ( FYI, im on ivalue100 tongue.gif)
vui_msia
post Jun 25 2009, 01:10 AM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


QUOTE(davidmak @ Jun 23 2009, 10:16 PM)
Actually the counter will not count data transferred via WIFI and your USB cable (during synchro). The counter is specifically for cellular data and it is why it was named accordingly. But it would be strange if the counter counts data transferred via WIFI.
*
yeah, i know.. actually i dont think i used WIFI that much

it happened 2 month ago i do a lot DATA(Movies/songs/podcast etc) Transfer from Notebook to iPhone via USB, the usage show up to 10GB at month end.

Funny thing is the usage counter is not updated live. eg when i check the usage on the first day it shows 100MB, then after 2-3 days i check again and it shows 105MB, and i did a soft reset then it shows 3gb. (I can tell you my actual data usage is very low becuz i turned edge/3g off manually)

So for me, this is not accurate at all.. unless i dont do large multimedia files syncronisation

my usage display in iphone - April 9GB , Maxis bills shows 150MB , iPhone - May 3GB, maxis bill shows 250MB blink.gif duno how to keep track now, but i dont think i need to worry, cuz i know my usage will be around 200-300MB p/mth smile.gif
vui_msia
post Jun 27 2009, 08:07 PM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


@tinkerbel

I am on Maxis iValue100 so i entitle to use 500MB per month. But i still need to use very very careful because there is no way we(Or maxis) can estimate / calculate our usage.

I just notice my usage is between 200-300MB based on my usage in previous 3 months, so from this month onwards, i can turn my 3g on without worrying that much smile.gif
vui_msia
post Jun 27 2009, 08:32 PM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


@tinkerbel


Yeah, Totally agree. If you are into Tethering, just go ahead & apply for unlimited plan. Otherwise u might be suffering all the time just to avoid not to over your usage limit. It's a PAIN!! shakehead.gif
vui_msia
post Jun 27 2009, 10:22 PM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


@tinkerbel


haha, thats excatly what i had in mind too. I just subscribed streamyx last week .. after taken all these consideration like what you mentioned. I actually just move to KL not long ago. Wanted to have a wireless connection, cuz i may move out anytime. but there are a lot issues on that, i even tried Wimax 10Mbps, but found out it wasnt working cuz i staying at Condo 20th floor (It supports up to 5th flr, lol).... so give up.. and installed Streamyx instead

This post has been edited by vui_msia: Jun 27 2009, 10:22 PM
vui_msia
post Jun 28 2009, 12:25 AM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


tinkerbel



LOL, excatly! ... we really cant do much about that sad.gif at least there is no cutoff or line dropping... it just SLOW (as mentioned "offering based on BEST effort" <== their favorite)

yeah, i just went back to Sabah last week, with my iPhone 3G (Proud biggrin.gif ) because i only have a dialup there (Since hardly been there).. though of using Tethering . Guess what.. maxis has NO 3G available from maxis,, sad. There is only available by Celcom.. rclxub.gif

This post has been edited by vui_msia: Jun 28 2009, 12:40 AM
vui_msia
post Jun 28 2009, 09:45 PM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


QUOTE(wee395 @ Jun 28 2009, 06:07 PM)
Internet Tethering connect without using edge or 3g.if i using wifi to connect have any charges?
*
In your situation, I suggest you just buy a PCMIA or USB wIFIcard (b/g/n) for your PC instead.. IF you have access to WIFI, just connect directly, no point to use your expensive iPhone as a WIFI card, you dont need to worry other issues like battery life etc
vui_msia
post Oct 19 2009, 11:00 AM

Casual
***
Junior Member
367 posts

Joined: Mar 2006


QUOTE(princess_autumn87 @ Oct 19 2009, 10:14 AM)
i am facing 1 problem here.i already off both 3G and data roaming feature on my iphone.but recently the new bill i received stated that i was using about 23mb of data and it cost me about RM200!!is it because i was using my edge to online?

i always only download or online when wifi is available,how do i know during online,i was really using my wifi connection instead or phone network to online?sometimes i saw wifi icon on the taskbar,sometimes i saw a little circle icon on my taskbar which i dont know what is that for also.

please help
*
Little circle is Egde. Both Edge and 3G will costs you a bomb if you have no contract or plan on Data.

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0254sec    0.62    7 queries    GZIP Disabled
Time is now: 2nd December 2025 - 05:49 PM