iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!
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 May 15 2010, 06:30 PM
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#1
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Senior Member
5,640 posts Joined: Feb 2005 From: Manussa loka  
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Can anyone here tell me how far off will the JB iphone counter data differ from un-jB iphone?
They say JB Iphone data counter not accurate - by how much? can anyone share? This post has been edited by soul2soul: May 15 2010, 06:31 PM |
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Jun 6 2010, 08:27 AM
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#2
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Senior Member
5,640 posts Joined: Feb 2005 From: Manussa loka
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Fiseel,
It is most likely you exceeded the data cap. This is the downside of Maxis 500MB cap. They should introduce the throttling after the 500 MB, not a staggering charges of 10sen/10kb. Well, for what it's worth, be more careful with your data usage next time. |
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Jun 6 2010, 09:21 AM
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#3
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Senior Member
5,640 posts Joined: Feb 2005 From: Manussa loka
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QUOTE(ruztynail @ Jun 6 2010, 09:17 AM) i had the same problem as u. i think most of us do. problem is no one really bothers to fight for their consumer rights.. mine was over by 175 bucks.. cause of the pro-rated thing. i called 3 different customer service who i ask to escalate to their top management. i told thm its really pushing it over, cause the representative that sold me the phone did not inform me.. Don't you think this is part of Maxis unfair trade practices?i got the case resolved and got the 175 over bucks rebate.  and yes. thy will close the case so that thy can hit their KPI. their objective is to solve the case best either on phone.. or within a day.. get their name.. and call thm back up (same person) and reopen the case.. or tell thm u'd go public with this nonsense..  It's very simple for them - out of 10 people who got this problem, 5 will complain, 5 will pay. Out of 5 who complains, 3 will give up due to many layers of referral to waive charges. Only 2 will be persistent and got their rebate back. So maxis still profit from this unfair practice. I got a friend who has been overcharged by maxis monthly for the last 1 year (family line, but somehow maxis does not give him the family call charges rebate ). He didn't bother to go to Maxis center to sort it out due to lack of time and pay maxis extra RM20-30 monthly dutifully. This is just an example , for I believe there would be many less-educated aunties/uncles out there who would just pay Maxis for the bill... even if they are overcharged a few tens of ringgit a month... This post has been edited by soul2soul: Jun 6 2010, 09:25 AM |
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Jun 6 2010, 10:01 AM
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#4
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Senior Member
5,640 posts Joined: Feb 2005 From: Manussa loka
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just to add, if you cannot get the rebate, just forward your bill and your sign up receipt to MCMC.
This will definitely get their attention. |
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Jul 26 2010, 10:55 AM
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#5
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Senior Member
5,640 posts Joined: Feb 2005 From: Manussa loka
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QUOTE(Servantforever @ Jul 23 2010, 10:56 PM) How to turn off the Cellular Data? There is no such thing on my Iphone... IF you want to make sure your Iphone 3GS runs on wifi....Activate the Airplane Mode. Then, turn on wifi. Like this you can surf the net with Wifi only.... (but your phone cannot accept incoming calls/sms la) This post has been edited by soul2soul: Jul 26 2010, 10:56 AM |
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Sep 15 2010, 10:38 AM
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#6
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Senior Member
5,640 posts Joined: Feb 2005 From: Manussa loka
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It is.
I am waiting for my 1 year contract with maxis to finish, then I might port to Digi smart plan |
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Sep 28 2010, 09:14 AM
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#7
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Senior Member
5,640 posts Joined: Feb 2005 From: Manussa loka
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LOL, maxis IT department last night must be very busy rectifying the problem.
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