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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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shoonyee89
post Oct 24 2009, 06:51 PM

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I have an issue here. I am using Iphone 3gs with Firmware 3.1.2 with the iValue plan 155.

I've just registered 2 days ago and received the sim card on the same day. After using the data service, I checked the unbilled ammount and it was RM129. after that, I check the usage in my Iphone and its just 68mb within these 2 days. Can anyone tell me is the RM129 is included in the 1gb free data service for the iValue plan 155 or is my phone going nuts as I have not use up to 1gb data yet =.=

Any help?
shoonyee89
post Oct 24 2009, 07:09 PM

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QUOTE(Icehart @ Oct 24 2009, 06:54 PM)
It will be calculated base on usage and at the end of the billing cycle it will then be deducted from your data allowance. The data calculation is based on the total amount of upload and download. Is your 68mb data inclusive of upload too? If it is, then there is a wide margin of gap between data calculation of iPhone and that of Maxis  shakehead.gif

Visit Maxis Center to seek clarification to this  nod.gif Don't waste your time calling the customer care center.
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Thanks.. I check and it's just the data receiv. I've called customer service and they can't do anything. I said to clarify by goin to the maxis centre but they say it's the same and ask me to wait for the bill to arrive. Sigh.
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