Outline ·
[ Standard ] ·
Linear+
iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!
|
shoduken
|
Jan 17 2011, 08:31 PM
|
|
I don't know why some still use Maxis, I had my fuss with them 5 years ago over rm700 which they charge me but I didn't use that in the first place.
After switching to DiGi, things never been more happier. Have to agree DiGi 3G aren't as fast as Maxis at some are some time but still it's usable without any extra charge. Especially with iPhone hidden connection, it feel much more safer than worrying high bill charges.
|
|
|
|
|
|
shoduken
|
Jan 19 2011, 12:39 PM
|
|
QUOTE(cc217419 @ Jan 18 2011, 08:05 PM) Lodged a case with them yesterday. Complaining that I don't understand the prorated thingy and the operator which I called to activate the pass initially should explain the charges to me beforehand Today they called me and said will waived the data charges (200+) as I'm a loyal customer to them. Ain't so bad after all eh Maxis  my friend do the same thing, he got charged rm800, he called, and they only rebate him half (he is maxis 10 years user), then next month, he calculate again the usage, he is SURE didn't got over the meter and still being charge again, for another rm700 he didn't use, he called again, the billing have no idea how to check instead they ask him to wait for the bill to come (mm WTF computer system they got? 1980's?), he got very frustrated, he ask for terminations, he didn't paid the remaining as it is not worth it, until now no lawyer letters come (i guess maxis know what happened if he lodge a report to consumers department). now he is using DiGi and show me the bills every month comparing to Maxis, DiGi was the best :-) Cheers.
|
|
|
|
|
|
shoduken
|
Jan 23 2011, 06:38 PM
|
|
With so many complaints about Maxis still have people use. Clap clap if trouble come don't blame Maxis. Blame yourself for not reading carefully how cunningly they can overcharge.
|
|
|
|
|