I wanna sound out my frustration!! (still half way thru reading the thread. I have signed up for an iphone 155 plan on 22/5/10, saturday, and due to my billing cycle starts on 28th everymonth, they mentioned that instead of the full 1Gb entitlement, they would pro-rate it... fine, today when the bill comes, I got a shock!! coz for the 1 week usage i need to pay an extra RM230!!

I have called maxis, but their staff said, they can't get the details of my usage! (crap, the bill is out, but the details are not out yet? are they plucking the figure from sky??!!) arrghhh

The bill shows that i have used 256,736KB during the 1 week!!

Anyone can help?

Don't you think this is part of Maxis unfair trade practices?

It's very simple for them - out of 10 people who got this problem, 5 will complain, 5 will pay.

Out of 5 who complains, 3 will give up due to many layers of referral to waive charges. Only 2 will be persistent and got their rebate back. So maxis still profit from this unfair practice.

I got a friend who has been overcharged by maxis monthly for the last 1 year (family line, but somehow maxis does not give him the family call charges rebate ). He didn't bother to go to Maxis center to sort it out due to lack of time and pay maxis extra RM20-30 monthly dutifully. 

This is just an example , for I believe there would be many less-educated aunties/uncles out there who would just pay Maxis for the bill... even if they are overcharged a few tens of ringgit a month...