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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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johnny doe
post Sep 16 2010, 10:54 PM

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Hi,

would be glad if anyone could help here.. I am finding a lot of unknown data charges on my maxis prepaid.. its definitely not a Maxis problem, as I searched online and found that users in America, US, Japan, Sweden, etc... also have the same problem of "Rogue/Unknown data charges"


I am using a MAXIS Pre-Paid number and it is unbearable now, as I have to constantly reload credit onto my phone.. Could any of you please give me any suggestions towards a possible solution..

Cheers..

I attached a picture of a bit of the data charges, shown by the e-statement on "hotlink"...




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johnny doe
post Sep 17 2010, 06:11 PM

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QUOTE(xaw5126 @ Sep 17 2010, 03:42 PM)
@jonny_doe
is your iPhone running iOS4?
YES > then just go to Settings > general > network > Cellular Data (On/Off) .

NO > call the maxis hotline for help, cos you should have 500MB free data.

If you bought the Hotlink separately from the iPhone, PM me.
*
yep, got the same suggestion from a couple of other sites too.. since i dont use MMS or gprs for internet surfing or anything else, I turned the cellular data off.. can still make calls and sms.. which is basically all i do.. only use the internet when i am at home or at another wifi zone..

cheers for the heads up, guys

thumbup.gif

but i really hope that the november release of ios 4.2 fixes this issue..


Added on September 17, 2010, 6:17 pmAlso, did any of you guys notice that the WIFI connection randomly acts up after 5-10 minutes.. you have to turn the WIFI off and on again for it to work.. this sucks..

i checked around and found a remedy, (at least temporarily for my case)

just went to:
settings > general settings > reset > reset network settings..

after that, its been 2days and i havent had any major problems.. its still not completely bug free.. but its bearable.. and works great most of the time..

this happens with all the wifi networks i tried, MCd's Starbucks, one at my Uni, one at home and at a friends place too.. so it cant be router specific in my opinion.. but as i am not an IT specialist or networking expert, thats not for sure either...


let us know if any others have had similiar experiences with WIFI connections acting up on the iphone 4...

This post has been edited by johnny doe: Sep 17 2010, 06:17 PM
johnny doe
post Sep 19 2010, 05:13 PM

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QUOTE(reefxgen @ Sep 19 2010, 01:54 AM)
newbie here....just use celcom prepaid on my iphone 3g...sometimes it take my credit go away...any recommendation???
*
this has been answered in a few posts above mate..

turn off cellular data.. that should do the trick.. its a temporary solution till apple addresses the problem..
& dont worry, its not just ur phone.. almost everyone has the issue.. especially prepaid users..




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