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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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iveswoon
post Oct 8 2010, 10:56 AM

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Forgive me to say this MCMC, maxis got bill shock is due to MCMC allow them to
MCMC sure get some benefit from Maxis ( i not saying kopi $$$)
This issue happen with maxis when they launch the Iphone 3 already
since 2008 still cannot resolve, and MCMC accept this explain from maxis ?
Maxis always say will do something, but infact they try to do something (with some delay 1-2 years)
each people over the Internet usage will charge RM250(simply 25MB data), that is the big benefit for maxis to delay to react
After Digi have the RM150 over data usage charge for 2 month they already been change to no charges
iveswoon
post Oct 8 2010, 05:13 PM

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guys, internal information
Maxis changing the data charging block from 1KB to 10KB (which is well publish)
they say they now change to so call industries standard (by just compare to digi)
Australia still using 1KB/block charging nationwide for all the telco

with that simple changes, maxis revenue on gprs pay per use and over usage charges shoot-up (increase) 40% month over monthby revenue count.

due to this changes any iphone user will notice the different data amount charge by maxis is significant higher then previous month (even u not using more)

i believe this is another case MCMC is blink, or been paid by Maxis to shut up about this issue

with the data block change with push technology enable, dont be surprise if u see iphone data usage is 700MB, Maxis bill come is over 1GB,

They not only increase in profit, also reduce the demand on upgrade their charging server

Really hope MCMC can protect us rather then keep quiet
iveswoon
post Oct 20 2010, 03:13 PM

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no one go to MCMC,
we just here to talk nut.
Maxis data charges trap already start from iphone 3 generation,
complain since 2 years ago,
no progress

About the iphone data usage and maxis billing,
i am network engineer can answer you guys what is happening
maxis playing trick to get higher data usage count by increase 1kb to 10kb block
maxis internal show revenue on pay per use data charges shoot up to 30-40% after they change the charging block, so more 'so.high' like us more easy to hit the RM250 trap
(note: 16/8/2010 is the date they start changing data block)

maybe we can collect all our over charges bill and show them to najib or some other high ranking official
i always believe maxis cant buy off najib, najib is clean !!!!
but i not trusting people below him, specially MCMC
always believe MCMC people been pay by Maxis management to keep the this trap open.
iveswoon
post Oct 20 2010, 05:23 PM

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QUOTE(vonzipper @ Oct 20 2010, 04:32 PM)
i think we should make complaint to Namewee(Negarakuku - Rapper)..perhaps he can make a new song & grab the government/Najib attention...lolZzz.. rclxms.gif
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good idea wor

iveswoon
post Oct 22 2010, 10:09 AM

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QUOTE(bluray movies @ Oct 19 2010, 10:09 AM)
Maxis CS called me yesterday and said that the Iphone's cellular/mobile data record is incorrect. We cant base on that to claim that Maxis overcharges.

I noticed that the iDataUsage's & the phone's records are almost the same. So iDataUsage's record is incorrect too?

Mayb Maxis should tell us an App which is CORRECT then??? NO??
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Maxis recently switch the data charging block to 10KB while they say is industry standard
your data usage will be around 10-25% higher then previous month, depends on the kind of usage u use,
so when you iphone show 800mb, dont surprise maxis record 1GB

The rest of the world still using 1kb/block
where the hell is the industry standard come from
MCMC just let it pass on this kind of con,
another prove of MCMC might be buy off by Maxis management


Added on October 22, 2010, 10:15 am
QUOTE(valentinonkk @ Oct 21 2010, 09:40 PM)
I would like to suggest that we all bring our bills to one of the Maxis Centre and make complaints on the same time and date.

At least we can make the rest of those who r going to sign up with Maxis aware of the tricks which Maxis is playing since few years ago!
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To maxis center ?
better to PM office
all other people mind just $$$$$$$$
Najib is our only hope, protect malaysia to get cheaper internet charges is gov vision,
people below him just try to collect $$ by cheaper on advertise , but allow Maxis cheat people on another way.
so can simply estimate why after few years MCMC still keep quite about this.
must be paid in someway
if not MCMC better tell why

This post has been edited by iveswoon: Oct 22 2010, 10:15 AM
iveswoon
post Oct 22 2010, 10:53 AM

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QUOTE(jychow @ Oct 22 2010, 10:18 AM)
I don't work for maxis. I just signed up for I value 1 with iPhone 4. The maxis rep did informed me about the pro rate data usage cycle. There was no confusions at all. I just received my first bill and everything is fine.

I'm keeping my fingers crossed and hope my future bills stay normal. Cheers.
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welcome to the club
almost everyone need to pay RM250 extra, on the first month.
damn maxis

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