QUOTE(triple02 @ Jun 2 2010, 03:30 PM)
Hi fiseel...
did you immediately start surfing on the Iphone and downloaded any apps from App Store? or tether with your SIM after u got it? because from what i got from this forum and those Maxis guys ,
the IValue plan might take from anywhere from 5-24 hours for it to be activated, If you did then i guess your data charges was on a pay-as-you use basis and hence why the charges. infact the Maxis agents told me the same thing that it'll be prorated and to be careful with the data usage till the next billing cycle
What i did was i called the Maxis Center to confirm that they have activated the plan before i started using my Iphone. which was the following day, only used it to confgure it in ITunes and get it synced up properly. Got mine on the 28th May and my billing cycle ends every 16th infact im still using my old phone not till my next billing cycle im gonna use it for calls and the usual stuff. using it via Wifi at home and downloaded a heck load of stuff.Its a very expensive Ipod Touch for the moment and my data counter is still 0 Kbytes all without the Sim inside

Nope i didn't immediately use the phone for surfing n stuff on the iphone. I got it around 7++ and i did call up maxis around 10+pm at nite to confirm that they have switched my plan b4 i started using the phone. And then i didn't use it to download itunes or stuff, basically i just use the phone, go to the app store and download a handful of free apps! I only configure the iTunes on Monday, (got the phone on sat) when i am in office with the WIFI service available. As I was worried about the pro-rated entitlement, i did use it with care, i normally download those apps when i have WIFI connection, in office n at home. I only use the mail for a few days and then delete off the a/c, didn't on facebook nor messenger. even safari also just browse maxis n some blog just to test it out. didn't use it heavily on youtube but only watched once or twice only .....
Anyway I have asked them to give me a breakdown of usage.... which till now no feedback from them yet (coz they say have to wait for the detailed usage report to be out....bla bla bla) and yet i receive an sms saying that my case has been resolved and ask me to rate their service! when i call to complaint that the case was not resolved, they mention, the case is consider resolved as later the CS staff would open a new case once the detailed report is out!! I just think that they want to close the case so that it satisfied their SLA!!