It clearly was too late for me to find out all the carzy affairs of maxis iphone. i should have do some research before buying iphone from maxis..atleast finding this forum earlier will definately change my mind on maxis iphone.

i bought 16g iphone from maxis last saturday (27.6.09 at 6pm) at KLCC roadshow and go for data value rm50/month for 500mb. i goes with my postpaid value plus of rm50 (i transfered my number from prepaid to postpaid).

I have checked with the sales girl promoting the phone to me, basically with 500mb i could go approximately 1000 minutes of checking email and light browsing..while 11 hours of you tubing...so i think 500mb is suficient to my usage pattern. i bought iphone just bcoz of the phone feature and not so much on online functions.

now it come to freaing horror part. Just after 2 days..i received sms from maxis saying my unbilled amount has reached 80% credit limit (rm130 of rm150)! how on earth that i could be billed that much in 2 days where my phone indicated data usage of 20mb only! call and sms is very minimum, that for sure.

then i call call centre and they give crap response! i asked how they allocate 500mb data to me since with 2 days my unbilled amount is already reaching limit (which i believe in couple of days i would easily reached limit and will be bared).  They explain to me that the 500mb will come as rebate only at the end of the month..which i dont think that is the case.

If that is their billing treatment..those with limit of rm150, i am cock sure they wont be survive until month end to enjoy the 500mb that they paid for! by the way, they unable to give me the details of the bill since it still appear as unbilled item.

1 funny thing about this matter, they got a cheek to say that maybe the high bill could be due to i used my phone to talk and sms....

Maxis is really a god..they seem to know better then we are when come to phone usage although they can show us the detail of their charge..

anybody know how this 500mb data is treated in their billing process...

Have a nice day!

I have an unlocked iPhone 3GS from Singapore, using Maxis postpaid plan without data plan.
I have called to the service center to disable the 3G, GPRS and EDGE function of my phone.
However, Maxis still charging me for data usage which i did not use intentionally or under my awareness.
They say that even i disable the 3G, GPRS and EDGE, the iPhone will still connect to the internet through
these stated connections, which charges will be applied.
I do not understand why... AND THEY CHARGED ME RM180++ FOR THAT...

My question is, is there any thing i can do to prevent my iPhone from connecting to the internet, other than using the LAN wi-fi service.
And is that true even i disable the 3G, GPRS and EDGE function with Maxis, the iPhone 3GS can still use these services.

Thanks...

Hi,

would be glad if anyone could help here.. I am finding a lot of unknown data charges on my maxis prepaid.. its definitely not a Maxis problem, as I searched online and found that users in America, US, Japan, Sweden, etc... also have the same problem of "Rogue/Unknown data charges"
I am using a MAXIS Pre-Paid number and it is unbearable now, as I have to constantly reload credit onto my phone.. Could any of you please give me any suggestions towards a possible solution..

Cheers..

I attached a picture of a bit of the data charges, shown by the e-statement on "hotlink"...

Okay I just received my first bill after purchasing iPhone 4. I'm currently on an iValue 1 plan so I expect around RM120 after taking into account the SMS to other carrier as well as the tax and services. God it's RM192! After double checking everything, I realize that I text and call a little more then I should so I expect it to be RM130-140. Data usage was fine and Maxis calculated that part correctly (292.6MB/1GB). However, there's one part which I don't understand. My total usage is RM140+ and the rebate is around RM60+. The RM140+ includes the RM100 iValue 1 and those which I exceeded. How come it added another RM90, saying it's my monthly commitment which makes up RM190+ after tax in total? I know my bill doesn't sound so serious compared to some users over here but, still, it's around RM50 bucks more. I'm so gonna check it out tomorrow.