iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!
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 Sep 27 2010, 10:53 AM
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#1
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Junior Member
219 posts Joined: Nov 2006  
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Same prob here. I change to ivalue 2 on saturday. My usage is around 25MB. Unbilled amount RM299.85. I called cs, they say it will take 5 days to look into the problem. I scolded him and he promised not to bar my line in this 5 days. He also said the amount will be waived in the next bill. Hmm....frustrating la to have this kind of problem. I want to enjoy my new phone. Not worrying about line barring and this ridiculous charges.
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Sep 27 2010, 11:19 AM
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#2
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Junior Member
219 posts Joined: Nov 2006
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QUOTE(triple02 @ Sep 27 2010, 11:01 AM) Maxis already gave you their word that they'll wave the bill rite? then why it should stop you from enjoying the IPhone? and take comfort in the fact that you're not the only person with the billing issue. and Maxis for once are aware of the problem in their system and acknowledging the fact that there is and working to fix it. I had issues with the waiver before. It took them 4 months to waive my RM200++ bill. I've been using Maxis for 11 years. So the trust is fading out......heheh. |
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Sep 27 2010, 02:08 PM
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#3
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Junior Member
219 posts Joined: Nov 2006
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QUOTE(aneip @ Sep 27 2010, 02:05 PM) How you guys check for current unbill amount? Maxis website. Only if u are a registered user. |
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