Read my previous post explanation, problem at maxis billing system many who upgrade had the same problem, you don't need to off your data, you are running a new plan data with 33mb a day until your bill if you signup iPhone 4 ivalue1

I think he means both of you upgrade from old ivalue to new ivalue as well as from any previous plan you were using to now.

Which probably means everyone who changed to ip4 will face the same problem.. right?

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Added on September 26, 2010, 6:08 pm

I had the same issues but I called up the CS instead. DOnt pay first. You can tell them to unbar your line because its obviously a problem in their own system. I demanded it and the CS obliged and said they'll unbar within 2 hours.

I dont know what happens to the money you pay though. Anyone can advise?

Mine hasn't been fixed yet. Weirdly a couple of days ago it was showing RM369, then went down to RM352, and now its still at 352..

i just got my iphone4 32gb yesterday, what i want to know is if i call or sms, will i be charge rm100 for ivalue1 for this month, cuz its juz 2days left in this month.

Dear All,

I would like to share my case here. 

I am facing the same problem now with MAXIS!!! 

Ok. I try to make it short. 

I got my iphone4 on the 24th Sept 10 and my bill captured until 27th Sept 10.

Maxis charged me usage of 363mb (which is equivalent to RM18++ in the bill (from 24-27th Sept 10) but my iphone shows total data usage of 353mb as at today, 2 Oct 2010.

I went to Maxis Center TTDI and i was poorly served by a fellow called AzXXXX.
He cant explain why my phone shows only 353mb but they charged me 363mb and mentioned sth funny:

1) Although i hv a 2gb/mth data plan (ivalue2), it doesnt mean that i have approx. 66mb/day (2,000,000mb/30day)! WTF! 

2) He said for Ivalue2, Maxis is actually charging me abt RM50/mth for the 2gb/mth data plan only, so i m not entitled to 66mb/day! So i told him it is Maxis' problem rather than my problem whether Maxis charged me RM15 or RM50 or RM1 for the 2gb/mth data plan, as long as i signed the 2gb/mth plan, i shld b entitled for the 2gb/mth or approx 66mb/day! He laughed at me and asked: WHY THIS IS MAXIS PROBLEM?? 

3) I told him i surfed net via wifi in my house most of the time, so the data usage shldnt be so high. He said that WIFI usually is not stable and when it happens, 3g data will be used. (of cos i know whether the phone is connected to wifi or 3g bcoz u can easily see it at the screen!!!!)
The CS was really bad and lousy! When i asked for his name, he did not even look at me and tell me his name. He just point me to his name tag and look at somewhere else.   

I was pissed off and headed straight to The Garden Maxis Centre.

I noticed that when Maxis overcharged, they will usually:
1) At first, insist that u hv over-used and make u think twice on the complaint.
2) When they know they couldnt changed ur mind, they will offer to waive 50% of the usage for u. They will then tell u that even if u want to lodge it as a case (which they will giv u a case no.), u MAY not even get a single cent rebate.
However, I insisted to lodge a complaint.

If this case cant be resolved happily, i am ready to pay for the penalty and go straight to Digi Centre!

I have warned all my frens who are getting the Data Plan from Maxis. I hope u guys take extra precaution especially on the 1st month of your data usage! Pls also be reminded that the 1st month of ur data usage will not come after 1 month, it depends on ur Billing Date. It may come right after 1 week!

I wonder if my phone connected to WIFI but with the Mobile Data switched ON, will i be charged for the 3g mobile data too althoght the screen shows connected to WIFI???? 

I have been a MAXIS customer for more than 5years! I think it is the right time to make a change, for me! 

Sorry for long story!