May 24 2009, 09:33 PM
QUOTE(yewjin @ May 21 2009, 11:45 AM)
NEWS HIGHLIGHT
I have been using the iValue plan 100 (500 MB data plan) and iValue plan 155 (1GB data plan - got two plans under me) for the last 2 months.
First month bill not a problem. However on the second month when I received the bill I got a shock of my life that they charge me RM250 extra for my iValue Plan 100.
You see, we have been very careful when it comes to using our datas - to not exceed them always checking on the settings > general > usage on the iPhone.
My last month usage for the plans were 420 MB (for iValue 100) and 320 MB (for iValue 155) - from checking the iPhone usage BUT when the bill came - my iValue 100 was 580 MB however my iValue 155 was correct at 320 MB.
I have to pay an additional RM250 for the 80MB!
My question is that if there was a variance between the iPhone usage indicator and Maxis billing, it should be +/- maybe 50 MB but the variance is a whopping 160MB!!!
I complained to Maxis and one of the staff couldn't understand what I was talking about and just say that it was cheap already. Wah, damn irritating man when talking to her - seems like it was the time of the month. Slammed the phone down and called another staff - This one wrote in a complain for me.
Have anyone of you face this problems as well? Is there a big difference from your iPhone usage indicator compared to your bill? Feedback appreciated.
You're dead.I have been using the iValue plan 100 (500 MB data plan) and iValue plan 155 (1GB data plan - got two plans under me) for the last 2 months.
First month bill not a problem. However on the second month when I received the bill I got a shock of my life that they charge me RM250 extra for my iValue Plan 100.
You see, we have been very careful when it comes to using our datas - to not exceed them always checking on the settings > general > usage on the iPhone.
My last month usage for the plans were 420 MB (for iValue 100) and 320 MB (for iValue 155) - from checking the iPhone usage BUT when the bill came - my iValue 100 was 580 MB however my iValue 155 was correct at 320 MB.
I have to pay an additional RM250 for the 80MB!
My question is that if there was a variance between the iPhone usage indicator and Maxis billing, it should be +/- maybe 50 MB but the variance is a whopping 160MB!!!
I complained to Maxis and one of the staff couldn't understand what I was talking about and just say that it was cheap already. Wah, damn irritating man when talking to her - seems like it was the time of the month. Slammed the phone down and called another staff - This one wrote in a complain for me.
Have anyone of you face this problems as well? Is there a big difference from your iPhone usage indicator compared to your bill? Feedback appreciated.
When it comes to pay per usage (for each KB above a particular cap of a package), Maxis can always overcharge you, and you can say nothing about it because you can't keep a tangible evidence of how much data EXACTLY that you have used.
Yes, if you allow Maxis to indicate your bills without your OWN supervision, you die.
This post has been edited by Deadlocks: May 24 2009, 09:34 PM
Quote
0.0166sec
0.54
7 queries
GZIP Disabled