Oct 21 2010, 01:17 AM
QUOTE(RitzyMazzy @ Oct 20 2010, 08:48 PM)
took up ivalue1 on 27/9 and im not supposed to use more than 500Mb till 16/10. what a nonsense reason by maxis. somemore ask me to pay the extra charges due to exceeding allocated data. sorry kiss my ass i wont pay even single cent. total data usage on bill is 782,XXXMb and where got i exceed 1gb.
they keep repeating that i was only able to use the data around 500mb and 1gb is valid for next month. how on earth should i know nobody mention that thing to me.
after 30-45 mins with questions and answers finally they waived the charged amount, i pay 106 only from total 227.
Added on October 20, 2010, 8:54 pm
u need to clarify what went wrong. if not exceeding data usage u go tell them and ask them to waive.
I got conned by Maxis the same way . they keep repeating that i was only able to use the data around 500mb and 1gb is valid for next month. how on earth should i know nobody mention that thing to me.
after 30-45 mins with questions and answers finally they waived the charged amount, i pay 106 only from total 227.
Added on October 20, 2010, 8:54 pm
u need to clarify what went wrong. if not exceeding data usage u go tell them and ask them to waive.
They will pro-rata the data plan with your billing cycle , meaning if you have 15 days till your billing date , you can only use about half of your available data (500mb) , if it's 10 days , then it's about 310MB
At least they warned you , I got abill for Rm155 + Rm280 extra for over limit data and SMS
This post has been edited by BigJoe: Oct 21 2010, 01:29 AM
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