Sep 9 2010, 02:38 PM
QUOTE(LemonG @ Sep 7 2010, 11:58 AM)
guys , need help here
the previous month i subscribed 500mb plan and at the end of month i found that the iphone usage showed that i used about 200mb only .
so i subscribed 100mb plan at rm18 this month because im going to uk within 2 weeks , thinking that it wont exceed 100mb for this few days
however this morning my line got interrupted and i called to maxis customer service , they told its because i have exceeded the internet limit 100mb , the payment due is RM26x (which mean my bill is rm260 for 10 days since last payment made). my monthly bill is around rm250 only. i am pretty sure that my usage is not as much as to exceed the limit, i only done some normal surfing and check mail , not more than 10 minutes per day.
may i know is there anyway i can file complaint to maxis so i can waived from the payment ?
I always check my unbilled... =.= my charge in one night excess 80% credit limit..... and I actually off my phone last night so they say can't check because is unbilled so I have to paid....the previous month i subscribed 500mb plan and at the end of month i found that the iphone usage showed that i used about 200mb only .
so i subscribed 100mb plan at rm18 this month because im going to uk within 2 weeks , thinking that it wont exceed 100mb for this few days
however this morning my line got interrupted and i called to maxis customer service , they told its because i have exceeded the internet limit 100mb , the payment due is RM26x (which mean my bill is rm260 for 10 days since last payment made). my monthly bill is around rm250 only. i am pretty sure that my usage is not as much as to exceed the limit, i only done some normal surfing and check mail , not more than 10 minutes per day.
may i know is there anyway i can file complaint to maxis so i can waived from the payment ?
btw is maxis
This post has been edited by AhBoy~~: Sep 9 2010, 02:39 PM
Quote
0.0464sec
0.34
7 queries
GZIP Disabled