iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!
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 Oct 9 2010, 05:03 AM
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#1
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Junior Member
140 posts Joined: May 2009 From: KL / MLK   
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guys may I know how much it ur credit limit? is it rm100 by default?
For my understanding dat when I check *100# if it showed unbilled amt rm50 means it doesn't include da data rite? so credit limit include of data charges? or it juZ purely based on calls,SMS n mms? |
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 Oct 11 2010, 05:21 PM
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#2
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Junior Member
140 posts Joined: May 2009 From: KL / MLK
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QUOTE(crixalisrox @ Oct 9 2010, 01:19 PM) Nope... juZ rang up maxis cs to clarify regarding the unbilled amount and the info I got is not asymmetry with the condition above.In ur RM11 unbilled amount , is include those free call and sms but not include data charges, it will minus out on the bill end of the month on those free call n sms... example : ur unbilled amount is RM 11 , assume u made 60min call to all network = RM9 , and xxx amount of sms to digi/celcom no, so the unbilled amount RM 11 - RM 9 = RM 2 , at the end u need to pay RM100+RM2 = RM 102 ... Personally asked this question to maxis CS and they told me this ...  for instance taking ivalue1 as example, this plan will be divided into two part which is the call time and data usage respectively Rm50 for each part. SMS and mms will not be counted in the unbilled amount and it will be waived in the bill providing u do not exceed 200sms and 20mms(only applicable maxis to maxis lah) let's say u only used up to rm25 purely on calls and only used wifi all the way(cellular data assumed off). as the unbilled amount up to date will show Rm25 only... hope tis is clear for everyone  |
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Oct 11 2010, 11:09 PM
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#3
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Junior Member
140 posts Joined: May 2009 From: KL / MLK
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QUOTE(xaw5126 @ Oct 11 2010, 05:53 PM) @ [V]agrant the explanation is wrong. the bill is not divided RM50 or anything like that. Thats what i thought as well as first but the maxis cs guy told me da other way round... so which is true now??your RM100 (iValue1) means your first 1GB data, your first 333min phone calls, your first 200 SMS & your first 20 MMS are all paid for already. when you use more than this, you will be billed the according amount. unbilled amount means you've used this amount (maybe 15 minutes or 50 MB) and the Maxis billing system hasn't calculated it against whatever you've signed contract / plan or whatever. tl;dr version : just use autobilling. any possibility for maxis to update their new billing system??? |
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Oct 14 2010, 03:40 PM
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#4
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Junior Member
140 posts Joined: May 2009 From: KL / MLK
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i got my first bill on the 6th Oct after signing up on 27th Sept... for that 10 days i was charged for rm38.50 zzzz... i was glad that it wasnt charged accordingly to the plan or else i would have to pay rm100 for juz 10 days hence my advance payment will only be activated for this month usage...
Well two days ago, my unbilled amt went up from rm2 to rm45 and resulted me get barred from maxis. woke up in da morning n realized i got barred, straight rang up maxis n they told me they barred the wrong person.... What a ridiculous reason man...Maxis is going down |
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Oct 14 2010, 07:05 PM
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#5
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Junior Member
140 posts Joined: May 2009 From: KL / MLK
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QUOTE(chongkiatz @ Oct 14 2010, 06:39 PM) i thought the 1st 5 month we only have to pay RM60 because we had already pay the prepayment RM200 ?? yea exactly!! wat i meant rm100 means according to plan charges but in fact we only have to pay rm60 since we had already paid rm200 advance. |
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