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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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valentinonkk
post Dec 8 2010, 04:08 PM

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QUOTE(idzwan @ Dec 6 2010, 10:30 PM)
hi,i just bought my iphone 4 with ivalue 1
i tried to online using the iphone
i switched on 3g,cellular data and data roaming
but still cannot online
help me,very noob here
*
Be extra careful on ur 1st bill, dude. Know ur billing cycle so tat u can monitor ur usage. laugh.gif

QUOTE(euniceyew @ Dec 7 2010, 01:34 PM)
Hi i just got my iphone yesterday under maxis ivalue 1.
Any expert can guide me?
i closed off my 3g, celullar and wifi.
But the usage for data is still increasing, although in a very little pace.
Can i know what are the applications to look at which cause this movement?
i have turn off all notifications as well.
I saw from previous thread that somebody commented they might be some background programme which
is running. But i cant figure out what to close off again.
Thanks
*
Be extra careful on ur 1st bill, dude. Know ur billing cycle so tat u can monitor ur usage. laugh.gif

Btw, don hv to be over-worried that Maxis will overcharge u. Install the "iDataUsage" and start monitoring ur usage. Don forget to allow some buffer though.

There is no point getting the iphone or smart phone if u r going to turn off all the smart phone features.

As long as u know how to monitor ur usage, u will be fine! tongue.gif

Added on December 8, 2010, 4:12 pm
QUOTE(likkylooq @ Dec 7 2010, 10:57 PM)
1-because msia telco are damn greedy and stingy. yes, including celcom
2-because our voice(the customers) are puny.
3-they know that oni 1 out of 100000 cases the customers went to court.
*
+1 rclxms.gif

This post has been edited by valentinonkk: Dec 8 2010, 04:12 PM
TheLaptopDudeGuy
post Dec 8 2010, 04:30 PM

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why dont u guys switch over to digi? digi doesnt charge you when u overshoot the data limit, it just slows down your 3g connnection
likkylooq
post Dec 8 2010, 06:40 PM

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QUOTE(TheLaptopDudeGuy @ Dec 8 2010, 04:30 PM)
why dont u guys switch over to digi? digi doesnt charge you when u overshoot the data limit, it just slows down your 3g connnection
*
the reason why we didnt go to dg coz :

1-coverage issue
2- 2 years contract ..too loooong..
hi54ever
post Dec 8 2010, 06:57 PM

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QUOTE(likkylooq @ Dec 8 2010, 06:40 PM)
the reason why we didnt go to dg coz :

1-coverage issue
2- 2 years contract ..too loooong..
*
2nd to tat biggrin.gif

being experience digi network before, maybe coz my area, always drop calls and sms late deliver, + my gf house dun hav a single bar of Digi line, might as well sign up those that serve me better with less benefit than that network tat almost useless with better benefit biggrin.gif

entirely up to individual
likkylooq
post Dec 8 2010, 08:04 PM

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me myself are gonna get celcom exec (rm20) plus intenet (RM68) , so monthly oni pay RM88.. no contract .. so easy.
Pacifiable
post Dec 8 2010, 11:39 PM

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Anyone receive a message from 361-81 that claims that get the latest ringtones? And it eat up RM4.00 is it? coz when i check my unbilled amount increase by RM4
likkylooq
post Dec 9 2010, 02:41 AM

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QUOTE(Pacifiable @ Dec 8 2010, 11:39 PM)
Anyone receive a message from 361-81 that claims that get the latest ringtones? And it eat up RM4.00 is it? coz when i check my unbilled amount increase by RM4
*
u using maxis i suppose? ok.. reply to the number STOP ALL .. if still persists, go to maxis centre and report to them..
krayz_underground
post Dec 9 2010, 02:43 AM

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Whats wrong with Maxis?

I've been waiting for my bill until today.

I've been told my Bill Cycle is on the 7th every month.

Been checking on Maxis Portal no bill was displayed for November.

Damn, when I check on Un-billed amount I notice the amount have decrease.

That must means the amount must have been recorded somewhere.

I need my bill..
CPURanger
post Dec 9 2010, 07:40 AM

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Ya krayz_underground, I am waiting for my bill too. For some reason, can't even login Maxis portal. Have set for auto credit card payment, so far no payment yet by checking credit card account.

Dial *100#, balance/usage is zero. Guess I have to be patience....
Pacifiable
post Dec 9 2010, 08:16 AM

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QUOTE(likkylooq @ Dec 9 2010, 02:41 AM)
u using maxis i suppose? ok.. reply to the number STOP ALL .. if still persists, go to maxis centre and report to them..
*
I'm using digi.. What to do with it?
likkylooq
post Dec 9 2010, 10:19 AM

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same.. reply STOP ALL to the number.. at the same time, report to DiGi careline..
sachinvasudev
post Dec 10 2010, 11:29 AM

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hi i signed up from maxis iphone ivalue-2 plan last month. yesterday i got my first ball.even though i'm having 667 minutes free calls, for every call i made i was charged 6sen/30 seconds. Did anyone else experience this? Thank you.
louyit
post Dec 10 2010, 05:07 PM

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may I know how to identify the billing cycle please? is it for example billing date is 10th of the month, meaning on the 10th all my voice+data will be reset to 0? need to noe this in order to track my usage....newbie to ivalue 1
xaw5126
post Dec 10 2010, 05:09 PM

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hek'eleh... call your hotline n ask. do not ask the forum, we are not your personal army.
louyit
post Dec 10 2010, 09:17 PM

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QUOTE(xaw5126 @ Dec 10 2010, 05:09 PM)
hek'eleh... call your hotline n ask. do not ask the forum, we are not your personal army.
*
forum is meant for sharing information, it's totally OK if you dont feel like answering...
jady
post Dec 11 2010, 10:46 AM

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QUOTE(sachinvasudev @ Dec 10 2010, 11:29 AM)
hi i signed up from maxis iphone ivalue-2 plan last month. yesterday i got my first ball.even though i'm having 667 minutes free calls, for every call i made i was charged 6sen/30 seconds. Did anyone else experience this? Thank you.
*
You will still see a list of call charges, but if you check on the Account Summary-Discount & Rebates, should see a "Amount deducted from available Value Plus Talktime" The 667 mins will be deducted from your total charges.
alvia
post Dec 16 2010, 12:46 PM

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Sometimes I also dun ever understand how they count it... Every month I checked my unbilled amount not exceed than 155 but when the bill came out 200++ ,I called customer services before and they told me a lot of reason said I use sms a lot some said I use data bla bla... But one thing is they told me unbilled amount is mean those tat I used not include freebies...kinda blur here...can someone tell me what is unbilled amount?
cute_boboi
post Dec 16 2010, 02:28 PM

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Unbilled amount is the amount that is not yet full-month to print the monthly statement.

If your monthly statement is high, try ask for the detail bills, and read the summary which item is exceeding the cost.
xaw5126
post Dec 16 2010, 04:17 PM

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@cute_boboi you're not helping. unbilled amount is whatever you've used, but your telco has not done any processing (contra for extra payment, package deals etc)
xsara
post Dec 16 2010, 04:21 PM

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QUOTE(TheLaptopDudeGuy @ Dec 8 2010, 04:30 PM)
why dont u guys switch over to digi? digi doesnt charge you when u overshoot the data limit, it just slows down your 3g connnection
*
1st, i dont see any need for unlimited, unless u use ur 3g for tethering, then i dont see any need for unlimited usage with limited coverage area.
1GB is definitely enough for ur whatsapp, viber, fb and even viber.


QUOTE(krayz_underground @ Dec 9 2010, 02:43 AM)
Whats wrong with Maxis?

I've been waiting for my bill until today.

I've been told my Bill Cycle is on the 7th every month.

Been checking on Maxis Portal no bill was displayed for November.

Damn, when I check on Un-billed amount I notice the amount have decrease.

That must means the amount must have been recorded somewhere.

I need my bill..
*
yes ur billing cycle is 7th but u need to give sometimes for maxis to process ur bill out.
on ur 8th ur unbilled amount will refresh and u need around 2-3 days to received ur exact bill.
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