Phew!
Only thing that is strange is that the bill never did arrive via e-mail.
iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!
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Oct 26 2010, 02:32 PM
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Junior Member
660 posts Joined: Jan 2005 From: Legio Titanicus |
Maxis user here. Billing period from 24/9 - 23/10, data usage differs by a couple of MBs, no biggie.
Phew! Only thing that is strange is that the bill never did arrive via e-mail. |
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Oct 26 2010, 02:56 PM
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Senior Member
3,158 posts Joined: Apr 2005 From: -Butterworth, Penang- |
just to remind those newly register...
for newly register, do beware of data usage. the maxis cycle bill is fix ..begin 28th and end on 27th every month. thus, if u register on 15th, ur data usage is actually pro rate... u only have 1000/ 30 * 12 = 399.99mb to use.. so that is why many ppl get shock on first bill as they think their first day register is their cycle billing date which is wrong for maxis, all bill cycle begin with 28 and end on 27th for all as inform by their customer service or any1 can help me check or clarified? |
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Oct 26 2010, 03:43 PM
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Junior Member
23 posts Joined: Mar 2007 From: Pahang-Penang |
QUOTE(stevenlee @ Oct 26 2010, 02:56 PM) just to remind those newly register... The bill cycle mostly start 5-6 days after the date of purchased..so to be safe,for the first 5 days turn of the 3g data setting...for newly register, do beware of data usage. the maxis cycle bill is fix ..begin 28th and end on 27th every month. thus, if u register on 15th, ur data usage is actually pro rate... u only have 1000/ 30 * 12 = 399.99mb to use.. so that is why many ppl get shock on first bill as they think their first day register is their cycle billing date which is wrong for maxis, all bill cycle begin with 28 and end on 27th for all as inform by their customer service or any1 can help me check or clarified? |
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Oct 26 2010, 03:52 PM
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Junior Member
104 posts Joined: Aug 2010 |
They have a few fix bill cycle dates, last time my one was on the 10th now i change to 7th... So the thing you must do, call up and ask when is your bill comes for the first month... Just to prevent any shocked bills !!
Don't know Maxis will waived or not, if you said "Maxis CS never informed me on this pro-rata basis thingy so i'm not going to pay the extra" |
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Oct 26 2010, 04:32 PM
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Junior Member
23 posts Joined: Mar 2007 From: Pahang-Penang |
QUOTE(Loonie2 @ Oct 26 2010, 03:52 PM) They have a few fix bill cycle dates, last time my one was on the 10th now i change to 7th... So the thing you must do, call up and ask when is your bill comes for the first month... Just to prevent any shocked bills !! Been there..done that..in the end maxis is always right.. Don't know Maxis will waived or not, if you said "Maxis CS never informed me on this pro-rata basis thingy so i'm not going to pay the extra" |
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Oct 26 2010, 04:34 PM
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Senior Member
3,158 posts Joined: Apr 2005 From: -Butterworth, Penang- |
QUOTE(zulwan @ Oct 26 2010, 03:43 PM) The bill cycle mostly start 5-6 days after the date of purchased..so to be safe,for the first 5 days turn of the 3g data setting... QUOTE(Loonie2 @ Oct 26 2010, 03:52 PM) They have a few fix bill cycle dates, last time my one was on the 10th now i change to 7th... So the thing you must do, call up and ask when is your bill comes for the first month... Just to prevent any shocked bills !! hmm mine seem different is not 5 days....Don't know Maxis will waived or not, if you said "Maxis CS never informed me on this pro-rata basis thingy so i'm not going to pay the extra" i register on 10/15 but my bill end on 10/27 the pro rate is told by the CS just now i call.... so my limit for this oct is cap @ 400mb and i already use 300mb...lucki i call or else.... |
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Oct 26 2010, 04:52 PM
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Junior Member
23 posts Joined: Mar 2007 From: Pahang-Penang |
Well mine starts on 22 every month..i sign the contract (iphone 3gs) on 16th..the first month i got billed 250++...really get mental shock that time
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Oct 26 2010, 04:54 PM
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Junior Member
37 posts Joined: Jun 2006 |
I have the similiar problem which I used up to 612,780kb in total but the bill charged 3,063.90 minus 500MB = RM542.05 and minus 1GB = RM2,271.92 but in the end I still have to pay RM249.93 why? My bill cycle day is 17/09/2010 - 16/10/2010
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Oct 26 2010, 05:00 PM
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Junior Member
81 posts Joined: Oct 2010 |
Maybe this post helps - 5 Steps To Disable iPhone 3Gs OS 3.0 GPRS or Edge Connection
This will definitely help you to save a lot of $$$. |
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Oct 26 2010, 05:04 PM
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Junior Member
23 posts Joined: Mar 2007 From: Pahang-Penang |
If updated to ios 4 no need those steps..
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Oct 26 2010, 05:56 PM
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Senior Member
3,158 posts Joined: Apr 2005 From: -Butterworth, Penang- |
QUOTE(Carinloh @ Oct 26 2010, 04:54 PM) I have the similiar problem which I used up to 612,780kb in total but the bill charged 3,063.90 minus 500MB = RM542.05 and minus 1GB = RM2,271.92 but in the end I still have to pay RM249.93 why? My bill cycle day is 17/09/2010 - 16/10/2010 when u start get ur iphone...from there can know already |
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Oct 26 2010, 07:48 PM
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Senior Member
3,239 posts Joined: Oct 2006 From: Sydney, NSW |
QUOTE(stevenlee @ Oct 26 2010, 02:56 PM) just to remind those newly register... AFAIK, there's such thing as fixed data billing cycle. each user can have his/her own specific billing cycle.for newly register, do beware of data usage. the maxis cycle bill is fix ..begin 28th and end on 27th every month. thus, if u register on 15th, ur data usage is actually pro rate... u only have 1000/ 30 * 12 = 399.99mb to use.. so that is why many ppl get shock on first bill as they think their first day register is their cycle billing date which is wrong for maxis, all bill cycle begin with 28 and end on 27th for all as inform by their customer service or any1 can help me check or clarified? pro-rate basis scenario: original billing cycle is on 17th of every month, registered for new iPhone (iValue/iData) plan on 24th on September, let's assume you signed up for the package with 1GB of data. on a pro-rate basis, you will have a data cap of approx 766MB until 17th October. |
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Oct 26 2010, 08:09 PM
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Senior Member
7,916 posts Joined: Jul 2005 From: Kuala Lumpur |
Uh, juz got my 1st bill since signing up for ivalue 1. My data usage only 130mb according to my bill, its 150mb on d phone. Wow, 850mb wasted haha. Good thing though
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Oct 27 2010, 10:15 AM
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Junior Member
408 posts Joined: Feb 2008 From: puchong |
QUOTE(yvonnesoo @ Oct 25 2010, 10:06 PM) wow.. tis is really bill shock!! some apps r run behind especially when ios4 use multitasking. so u won't kno tat ur data is leaking.. u tot u dy close ur running apps bt actually it's running behind.. but although apps are running behind, usage always tell the correct right ? but the shock is all this while i just use 2GB on almost 1 whole year.. since last year i buy the 3GS. now gonna hunt for IP4 !! |
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Oct 27 2010, 12:03 PM
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Junior Member
381 posts Joined: Jan 2003 |
any recommendation app to monitor the data usage?
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Oct 27 2010, 12:14 PM
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Senior Member
1,182 posts Joined: Jan 2003 From: Key Ell, Blkg |
QUOTE(Frenly @ Oct 27 2010, 12:03 PM) IdatausageAdded on October 27, 2010, 12:19 pm QUOTE(wonderboy88 @ Oct 24 2010, 11:07 AM) Just received my bill today, wanna confirm with those that already did too. Me too... look at this..we might have a case http://www.facebook.com/maxis/posts/438739282985I got charged at other services for 50 bucks on the contract extension admin fee, was a 3Gs ivalue user, so is this normal? (I remember seeing some pic about the admin fee for the contract extension but during the day I collect my phone, the representative didn't inform me about this) Update: Just called maxis CS and they admit they made a mistake in charging me the 'Contract Extension Admin Fees' so CONFIRMED for those who bought the phone on launch day will get the free waiver. This post has been edited by jep: Oct 27 2010, 02:14 PM |
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Oct 27 2010, 12:53 PM
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Senior Member
558 posts Joined: Jan 2008 |
one more thing.. remember that we pay advance rm200 for pre payment when we purchase ip4? CR said rm40 will be deduct for 5 months in our bills.. any of u got deduct in the bill?
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Oct 27 2010, 01:11 PM
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Senior Member
657 posts Joined: Jan 2003 |
QUOTE(crixalisrox @ Oct 26 2010, 12:21 AM) My maxis bill came , and it's match my usage too ... where does the maxis bill show KB usage??At first damn scare the high usage amount , now the stone on my heart removed adi ... Something weird that is my Cellular Network Data show total 553.1MB and the maxis bill show 527930KB usage only ...which is lower that my phone usage ... Anyway ...kinda satisfied for the amount shown , hope my followingggg bill also wont shocked me I'm looking at my itemised billing i dont see anything at all |
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Oct 27 2010, 04:52 PM
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Junior Member
317 posts Joined: Dec 2009 |
QUOTE(xsara @ Oct 27 2010, 12:53 PM) one more thing.. remember that we pay advance rm200 for pre payment when we purchase ip4? CR said rm40 will be deduct for 5 months in our bills.. any of u got deduct in the bill? If i m not mistaken the prepayment will be credited back to u fr ur 2nd bill onwards as ur 1st bill didnt capture the one full month usage. Pls correct me if i m wrong. |
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Oct 27 2010, 05:27 PM
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Junior Member
556 posts Joined: Feb 2008 From: PJ |
QUOTE(valentinonkk @ Oct 27 2010, 04:52 PM) If i m not mistaken the prepayment will be credited back to u fr ur 2nd bill onwards as ur 1st bill didnt capture the one full month usage. Pls correct me if i m wrong. It will deduct out on 1st bill...my prepayment is RM400 and my first bill have been deduct Rm80 . |
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