My current usage is 24 hours on 3G push with two e-mail accounts on hour basis. Sometime I did online FB and youtube. So far only 120MB used....
iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!
iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!
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Jun 22 2009, 09:24 AM
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Senior Member
644 posts Joined: Aug 2005 |
My current usage is 24 hours on 3G push with two e-mail accounts on hour basis. Sometime I did online FB and youtube. So far only 120MB used....
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Jun 22 2009, 09:53 AM
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VIP
13,495 posts Joined: Dec 2006 From: KL, Malaysia |
@air,
Er.. Ur 2 email accounts are on 'push' basis or on 'Fetch' (hourly) basis?! Btw can tones for new Mail messages be made louder? |
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Jun 22 2009, 10:18 AM
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Senior Member
3,786 posts Joined: Aug 2005 |
Wah lau...luckily i didnt go for any ivalue plan...Maxis is always like that even your phone stated how many KB u use..but they will say extra charges...etc....
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Jun 22 2009, 10:47 AM
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Junior Member
367 posts Joined: Mar 2006 |
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Jun 22 2009, 10:51 AM
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VIP
13,495 posts Joined: Dec 2006 From: KL, Malaysia |
@vui_msia,
U might as well use the feature that's built-in with your phone. It may not be 100% accurate but it wouldn't be too inaccurate either. |
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Jun 22 2009, 10:51 AM
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Senior Member
5,786 posts Joined: Nov 2007 From: VIC - The Place To Be |
QUOTE(vui_msia @ Jun 22 2009, 10:47 AM) DO They care?? Afraid that's what they wanted... users exceed usage the system is already there (as seen in the prepaid category, where credit is being depleted in real time).wondering, how hard to build a system for us to monitor and check real time on DATA usage? but as mentioned, which network provider will actually do that? just practice some self restrain and you will be alright (i know i did) |
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Jun 23 2009, 01:46 PM
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VIP
13,495 posts Joined: Dec 2006 From: KL, Malaysia |
@Brick1235,
The Maxis Unlimited Plan is really up to 3GB. Anything over it, U'll be charged on a pay per use usage up to a maximum of RM250! |
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Jun 23 2009, 08:00 PM
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Junior Member
467 posts Joined: Feb 2007 |
hi all...i'm really quite new to the whole iphone phenomenon...got interested only cos of the new 3GS...
i was havin a chat today with a customer, who's supposedly quite tech savy...i told him bout the 3GS and he told me bout a bug in the iphone. apparently, even if you're surfing with internet wi-fi and not on the 3G network, maxis will still clock all ur usage as 3G data usage, and hence, chargeable. it happens even if you've completely switched off 3G on the iphone. the only way to avoid that is to switch the phone to flight-mode. may i ask if there's any truth in that? i've not read it anywhere. but in case i missed out, sorry if this has been posted earlier. another question, is there any iphone user on Celcom Exec data plans? maxis one is actually a bit pricey...looking at my phone usage, its less than RM50 every month (without data) and i'm on iValue150...if i were to sign up for maxis data plan, means additional RM99 = RM250 commitment every month = alot of money!!! thanks for reading & replyin' |
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Jun 23 2009, 08:20 PM
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Senior Member
6,866 posts Joined: Feb 2005 |
Yes, sometimes they will charge my prepaid balance when I use data even it's not exceeding the usage limits.
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Jun 23 2009, 09:12 PM
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Junior Member
25 posts Joined: Sep 2005 |
if i call maxis n ask them 2 cancel all my data connections like EDGE, GPRS etc. will my international roaming be affected??...i only need the iphone 2 make n receive calls, SMS n wifi...cheers
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Jun 23 2009, 09:14 PM
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Senior Member
5,786 posts Joined: Nov 2007 From: VIC - The Place To Be |
QUOTE(ckcspice @ Jun 23 2009, 09:12 PM) if i call maxis n ask them 2 cancel all my data connections like EDGE, GPRS etc. will my international roaming be affected??...i only need the iphone 2 make n receive calls, SMS n wifi...cheers unlikely. i'm only basing this on the fact that my previous blackberry pearl, is able to roam, but wasn't connected to the net. |
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Jun 23 2009, 09:39 PM
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Senior Member
3,749 posts Joined: Dec 2005 From: Sydney, AU |
QUOTE(tinkerbel @ Jun 22 2009, 10:51 AM) @vui_msia, Yup, I have been watching the built-in counter closely but my usage patterns are pathetic. I can't even use 100MB of data. I'm planning to be on IM for the entire working day just to use up. But text chat aren't using a lot data though. Hmmm...U might as well use the feature that's built-in with your phone. It may not be 100% accurate but it wouldn't be too inaccurate either. QUOTE(nokia2003 @ Jun 22 2009, 10:51 AM) the system is already there (as seen in the prepaid category, where credit is being depleted in real time). I think Maxis is playing this 'disadvantage' to their own advantage. I mean if you can charge your customers 'inaccurately' due to your architecture limitations, why improve it? Lets continue play it to its advantage. Hehehe...but as mentioned, which network provider will actually do that? just practice some self restrain and you will be alright (i know i did) But I think Maxis for the very least should include some sort of indicator in their online customer service. That interface has been there since when? Ages! Anyway the iPhone's usage counter although not accurate shouldn't be inaccurate for more than 10%. Otherwise its not an indicator and why put it there in the first place. So I guess put in a buffer of 10%. Anything more, Maxis is crapshooting. QUOTE(ckcspice @ Jun 23 2009, 09:12 PM) if i call maxis n ask them 2 cancel all my data connections like EDGE, GPRS etc. will my international roaming be affected??...i only need the iphone 2 make n receive calls, SMS n wifi...cheers Hmm... have you tried disabling data roaming on iPhone or any smartphones for that matter. It works the same way. I was overseas 2 months back and I had that turned on and my recent bills recorded nothing from countries I visited. Although I tried deliberately using data but it wouldn't work. So I guess that setting works. |
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Jun 23 2009, 09:43 PM
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Senior Member
5,786 posts Joined: Nov 2007 From: VIC - The Place To Be |
@ davidmak
legally speaking, it is always good to have disclaimers you see (that is why networks stipulate that it may take up to 2 working days for any charges to appear on the bill) it is dead on accurate and it turns out vice versa, you can buat a lot of kecoh! besides, isn't great if the network continues to "mislead" you in an attempt to lure you to exceed your allowance? a great business strategy! This post has been edited by nokia2003: Jun 23 2009, 09:47 PM |
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Jun 23 2009, 09:49 PM
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Senior Member
3,749 posts Joined: Dec 2005 From: Sydney, AU |
QUOTE(nokia2003 @ Jun 23 2009, 09:43 PM) @ davidmak Yes understood the holes and the need for an escape clause. But I feel adding 10% buffer on that counter is very safe. Lets just say Maxis's system recorded a run-off of 30-50%, thats a whole lot of deviation. By best practices, standard deviations should not be more than 10% (mostly). Otherwise we have a case to complain about inconsistency in services and pressure Maxis or whoever the service provider to improve on.legally speaking, it is always good to have disclaimers you see (that is why networks stipulate that it may take up to 2 working days for any charges to appear on the bill) it is dead on accurate and it turns out vice versa, you can buat a lot of kecoh! |
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Jun 23 2009, 09:52 PM
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Junior Member
367 posts Joined: Mar 2006 |
QUOTE(tinkerbel @ Jun 22 2009, 10:51 AM) @vui_msia, Yeah, i am using that U might as well use the feature that's built-in with your phone. It may not be 100% accurate but it wouldn't be too inaccurate either. but lucky thing is,, my maxis bills display utilization is 200MB only ( FYI, im on ivalue100 |
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Jun 23 2009, 10:16 PM
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Senior Member
3,749 posts Joined: Dec 2005 From: Sydney, AU |
QUOTE(vui_msia @ Jun 23 2009, 09:52 PM) Yeah, i am using that Actually the counter will not count data transferred via WIFI and your USB cable (during synchro). The counter is specifically for cellular data and it is why it was named accordingly. But it would be strange if the counter counts data transferred via WIFI.but lucky thing is,, my maxis bills display utilization is 200MB only ( FYI, im on ivalue100 |
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Jun 23 2009, 10:16 PM
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Junior Member
25 posts Joined: Sep 2005 |
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Jun 25 2009, 12:16 AM
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Senior Member
7,916 posts Joined: Jul 2005 From: Kuala Lumpur |
a lot maxis customer service bashing here... haha. i guess im one of the lucky ones. so far all my calls to maxis was greeted with a friendly and helpful person. there's one i'd like to highlight. i dont own the iphone tho so this is pretty OOT, but juz wanna share with u guys (and back up maxis a bit
i was not satisfied with my maxis broadband that i sent an email to them asking what should i do to terminate my plan. i think not more than 3 days after that, the customer service gave me a call. i was in class that time so i told her to call the next day. surprisingly, the same person actually DID call me up the next day indeed. the girl was kind enough to clearly tell me what to do to terminate the plan, and for that im very impressed. at last i didnt terminate my plan. but that was mostly because i found out that celcom line was terrible at my area LOL. whoever was at the other end of that line, keep it up. This post has been edited by dvlzplayground: Jun 25 2009, 12:17 AM |
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Jun 25 2009, 01:10 AM
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Junior Member
367 posts Joined: Mar 2006 |
QUOTE(davidmak @ Jun 23 2009, 10:16 PM) Actually the counter will not count data transferred via WIFI and your USB cable (during synchro). The counter is specifically for cellular data and it is why it was named accordingly. But it would be strange if the counter counts data transferred via WIFI. yeah, i know.. actually i dont think i used WIFI that muchit happened 2 month ago i do a lot DATA(Movies/songs/podcast etc) Transfer from Notebook to iPhone via USB, the usage show up to 10GB at month end. Funny thing is the usage counter is not updated live. eg when i check the usage on the first day it shows 100MB, then after 2-3 days i check again and it shows 105MB, and i did a soft reset then it shows 3gb. (I can tell you my actual data usage is very low becuz i turned edge/3g off manually) So for me, this is not accurate at all.. unless i dont do large multimedia files syncronisation my usage display in iphone - April 9GB , Maxis bills shows 150MB , iPhone - May 3GB, maxis bill shows 250MB |
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Jun 25 2009, 10:06 AM
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VIP
13,495 posts Joined: Dec 2006 From: KL, Malaysia |
@davidmak,
You're absolutely right - the damn "meter" on my phone tells me I haven't been using much too and I subscribed to the damn RM99 plan! However, it will definitely come in handy when I get to a place and need Internet Tethering In fact, to ensure my battery life is a little longer, I'm thinking of just disabling Wifi (doesn't look like I be utilising the entire "unlimited" plan anyways!). @daryl.k, I'd been using the iPhone for about 11 months now; during that time I've travelled to a couple of countries but haven't been charged a single cent on roaming charges because there's an option to switch OFF roaming. As to when you're in town locally and wish to switch off 3G/EDGE charges, all U need to do is to disable APN and it'll stop data from streaming into your phone - thus far, no dispute on my Maxis bill. There are several forummers here who are on Celcom and DiGi plans so yes the iPhone will work on those plans too. Please refer to pinned thread on iPhone for more information @vui_msia, Since your monthly usage is less than 500MB why don't U just sign up for the 500MB plan and pay less instead of the RM99 plan? Or, are U NOT on the RM99 plan *grins* |
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