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 Newest Celcom X-pax Plan, come and gives your view :)

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HJebat
post May 29 2011, 12:38 AM

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1. what's the rate for calling a fixed line? 10 minutes = 28 cent also?

2. i've subscribed for a 2-year credit expiry service which will end by april 2012. if i switch to xp2, will it affect my expiry time frame?
HJebat
post May 29 2011, 01:18 AM

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ok, thanks.
will call & ask them tomorrow.
tho i've no idea whether CS have personels working on sunday, but i'll give it a shot.

HJebat
post May 29 2011, 01:39 AM

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fuyoh, i made the call...
there IS a personnel answering my call at 0135! in the morning!!
respek, respek!
fixed line is 28cent/5mins.
if i do the swithching, it WILL affect my expiry time frame...
so, i'll wait till april next year...
HJebat
post May 30 2011, 07:11 AM

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QUOTE(vergil90 @ May 30 2011, 01:25 AM)
changed to xpax 2 oledi one month, previous purchase 2yrs expiry, still same valid until yr 2012, just check again just now!
*
you meant you subscribed the RM50.00 2-year credit expiry service, then made a switch to the new xpax plan & your credit expiry is still the same? rclxub.gif
when i posed the question to that guy that morning, he answered confidently & without any hesitation hmm.gif
i even asked him twice just to confirm...
oh well, i'll make one more call to CS today...
HJebat
post May 31 2011, 12:12 PM

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QUOTE(vergil90 @ May 30 2011, 01:25 AM)
changed to xpax 2 oledi one month, previous purchase 2yrs expiry, still same valid until yr 2012, just check again just now!
*
QUOTE(siputbesi @ May 30 2011, 08:02 AM)
Helping HJebat question..yes ur expiry still remain. In my experience..bought for 2 yrs expiry last month..convert to new X2 yesterday.Expiry still remain till 2013 and
celcom deducted RM5 only for converting into X2.
*
I've made another call to CS. This time a lady personnel answered & told me my expiry date will not be affected.
So, i swicthed to the new Xpax plan.
True indeed, like what you guys stated...the previous 2-year expiry still intact. Just RM5 was deducted rclxms.gif

I wondered did i really dialed 1111 on my first attempt to find the answer hmmm...
and was that really a Celcom guy answering my call... shakehead.gif

This post has been edited by HJebat: May 31 2011, 12:13 PM

 

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