Hi sifus, I've operated my Shopee shop which is based in Sabah / East Malaysia for about half a year or so now, but always kena hit hard by these so called shipping fees eh..

When I enter the size and weight in the product, it doesn't match with the actual shipping fess. I got a loss of -RM14 when sending out a pack of noodles to my customer which is estimated to be around 800g.

I was in a hurry and didn't have the time to pack the items as i was late already for the shipment, so I paid RM3.40 for the S size box from JnT and put the noodles in the box and the boss gave me some thin plastic to wrap the noodles.

To my surprise, I was charged RM26.00 (after dropping the item) for the pack of noodles which cost RM21.20 itself. Buyer paid RM10 for the shipping, so after deducting the fees and stuff all I get back in RM3.00. I felt like I got scammed.

I am very reluctant to sell my products on shopee these days and sometimes I just had to click out of stock just because I am afraid of the shipping charges. I am still in dilemma whether to close down the shop but i spent a lot of sweat and money to build the ratings.

Do you guys face any issues with the shipping fees? Is it that we can only sell light and small products only to make a profit on shopee?

This post has been edited by viqq: Apr 2 2022, 10:43 PM

Doesn't work for us Sabahan sellers bro, if we set the weight "correctly", our price wouldn't be able to maintain a competitive price. Same goes to KL sellers trying to sell items to Sabah. They are actually making a loss I believe. The shopee system only benefit west malaysia side most of the time.

It's so bad to an extend that I'm actually considering closing down the shopee shop. Their motto should be "Shocking Fees" instead of "No shipping fees"

PosLaju is slightly better but less convenient in our places. JnT is expanding rapidly in Sabah. I got charged RM10 for sending a pack of Kopi O no sugar by JnT today to Sarawak , I didn't add any fancy packaging, just bubble wrapped it so I guess the measurement after my "packaging" wouldn't be too far away from a normal pack of coffee.

Sometimes, it's the specific branch that is overcharging shipping fees, I had good experience with another JnT branch.