CITY LINK Service SUCKS~

They have bunch of incompetent and NON customer-oriented CS agent.
Called them up to arrange a time to deliver my parcel and ends up NO SHOW. When i call they only tell me they cant promise the time(what dafuq? then why promise me my parcel will deliver on time on the day itself while you cant do it?)
Their CS line is always engaged and busy, and you will get transfer here n there, all you hear is NOT City Link CS agent but the stupid phone menu repeatably asking you to choose option 1 or 2.
Shame on them being a so call pride home-grown courier company with 25 years of experience. A BIG NO NO for City Link service in my entire life!!!
Pos Laju has way more better service than them!!