Probably that's their official position.

I've seen somebody put a Pos Laju branch as their address and write down "Self-collect" remark on the package.
The parcel get sent directly to the EziBox locker.

Maybe it is allowed at Pos Laju branch and not the regular Pejabat Pos, because they work differently.

OR, maybe unofficially they allow it despite their official position. Try at your own risk!

Alternatively, you can use pgeon.delivery. They allow you to collect your parcel at nearby 99speedmart, mynews etc. for free.
I've tried it once, ok so far.

Nothing. It's free.

Probably once they achieve critical mass then only they'll start charging. Or they are hoping to boost footfall in their store. You know la once you are there, might as well get some eggs la, bread la, sugar la. It's a win-win.

You have to register with pgeon and book a slot at that 99speedmart. Then you will be given the address with your name and a certain code. Just copy and paste that address in any online store. So it will work with any online store and any courier that they used. When the package arrived, you will get an SMS with a certain code that you'll have to show to the cashier. So make sure you enter your mobile number correctly.
There are package size limitation though. Just be aware of that.

From where to where?
Parcel weight?

Around RM18. Checked at easyparcel.com

Yes, courier service aggregator.

Pos Laju outsources to private contractors nowadays. It is highly probable they deliver on Sunday.

This post has been edited by spyrr: May 31 2020, 11:29 AM

Don't despair. I sent a package from Putrajaya to Bintulu on 12th May. Items worth RM5k . Submitted e-feedback 2 times, no reply. Called PosLaju Bintulu a few times, nobody answered. It was finally delivered yesterday. I think there's still hope for your package.

USPS is a state postal service like Pos Malaysia. Severe delay is expected. Avoid using them at least until our international borders are open. This is also the reason why Pos Malaysia pause their international service.

Use private courier companies like FedEx, DHL, UPS etc. for your international parcels. They have their own cargo airplanes. Of course you have to expect to pay more.

I have no idea. Try check the tracking number with Pos Malaysia. If it is not in their system, most likely it is still in transit.

Did you find out how much is the surcharge?
From Pos Malaysia's website, looks like there's a steep price increase and no more Flexipack International L and XL boxes.