QUOTE(ibwo @ Dec 20 2011, 03:49 PM)
Hi all, hahaha i have such a bad experience with skynet that i have to share it.
So a package was sent to me on Sat, and today is tuesday. I thought of calling the CS to check on the delivery.
Guess what i was told? Sir, the delivery guy is not going to your area. Can you meet him at somewhere at Bandar Utama at 4pm? I was speechless and of course i said no and frustrated.
Is skynet is a courier company or a 1980s post office service or a friend that i can meet somewhere to pick up something?
I would not use Skynet personally after this. In fact i've written to the business to share my experience so that they are aware of it.
I have account with Skynet and encounter many problems with them since middle of 2011.So a package was sent to me on Sat, and today is tuesday. I thought of calling the CS to check on the delivery.
Guess what i was told? Sir, the delivery guy is not going to your area. Can you meet him at somewhere at Bandar Utama at 4pm? I was speechless and of course i said no and frustrated.
Is skynet is a courier company or a 1980s post office service or a friend that i can meet somewhere to pick up something?
I would not use Skynet personally after this. In fact i've written to the business to share my experience so that they are aware of it.
I went to their office & called their office to lodge a compliant of their service.
They never leave a slip to notify delivery was not successful and when I need the same things urgently, they ask me to collect myself.
It's 100% not my fault. Most big company never give me the tracking number.
Skynet's cooperate rate has also increased twice last year, but the service is getting bad.
I am referring to Subang branch (No HQ in PJ, it's in Subang)
Since their HQ has moved to Subang early last year, the collection guy come to collect our parcel after a few times and after a few days we called.
They also delayed our shipping.
Now switched to Poslaju. Not going back for Skynet.
Feb 24 2012, 05:02 PM

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