I bought items from china and they sent it by Fedex. So far I did not have any issues previously but this one got. First it got taxed RM505.81, ok I can deal with that and second it supposed to be delivered on the 30th but when I called up the customer service, that stupid lady (I call her stupid as she doesn't seems to know what she's doing) said that the parcel will be delivered on Monday due to some delay.

On Saturday and Sunday, I checked the website and it shows the item still in Sepang and was held due to uncollected payments. Tried to call but the line forever engaged.
Today, I called again and the CS told me the item was indeed in Kedah, was handed over to their agent GDex and told me they attempted delivery TWICE on the 30th and 31st but no one home...ARE THEY KIDDING ME??? Both my wife and I were home at that time, all day. What a lousy excuse. I demanded the CS to call GDex back and make delivery as soon as possible or get them to call me so I can pick up the parcel myself rather than relying on those unreliable liars.

Look: