First time encountered this when using Skynet: My parcel status was updated as "INFO - REQUIRED" on 14th Feb. Today, it's updated, but with the same "INFO - REQUIRED". I called their office (Subang Jaya branch), and the person then asked for my address and personal information, and said that they will deliver it tomorrow.

So were they actually waiting for me to give them the info? It's kind of weird for them not to have the delivery info in the first place. Also, I think the guy didn't even verify that I was the receiver of the parcel.