I had real bad experience with Kangaroo Express recently... Took them 1 week to deliver an item from JB to PJ. Called them like not less than 5 times and their PJ office told me they had too many packages to be delivered because they are short of manpower
The worst thing is after I went to their JB office to check on the incident. One of the staff there was unbelievably rude and inexperience, he asked me to take my business somewhere else because they are too busy to entertain me.... Vomit blood rite!!!! Not quite yet, I found out something bad later.... I send 2 packages to Sabah thru them on the day that I went there....You know what, both the packages(Gundam Model kit inside) were dented like F<>k     And that never happened before. So now, I took my business somewhere else. Kangaroo Express, never again