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 Courier services in Malaysia, ... 18 in the list now

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WebDpot
post Dec 1 2016, 01:00 AM

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QUOTE(jayzshadower @ Dec 1 2016, 12:52 AM)
Hi guys, anyone have experience sending documents (approximately 500g) to oversea? Russia and US to be specific. What services is the cheapest? How long is the delivery time?
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you can try calculate the cost using this website, register to get cheaper rate:-
https://www.web2ship.com/welcome/shippingCalculator

Not sure about Russia, recently I sent a parcel to UK using the DHL eCommerce, took about 6 days to arrive to UK.

edit
To US (Florida) using the same courier took about 9 days.

This post has been edited by WebDpot: Dec 1 2016, 01:02 AM
WebDpot
post Dec 1 2016, 01:47 AM

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QUOTE(jayzshadower @ Dec 1 2016, 01:31 AM)
Wahh. You are a great help. Omg. Life saver!  rclxms.gif
They come your house and collect the letter and then send it to UK?
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no problem smile.gif

Yup, they will pickup from your doorstep for free, item will be sent to processing center in KL/Selangor for inspection and then to destination. Note that if using the DHL eCommerce, once the parcel arrived to destination country, the parcel will handled by their partner such as UPS in USA/ New Zealand Post in New Zealand.
WebDpot
post Dec 1 2016, 02:06 AM

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QUOTE(jayzshadower @ Dec 1 2016, 01:54 AM)
I got a quote from them. DHL eCommerce cost only RM 43.44 to send to Russia !!?
How much they charge you for UK?  blink.gif
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Price increase after our currency crisis huhu.

I ship the item on 02 November cost me:
Rm14.28 for item:
20 x 16 x 7cm
70 gram

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Turkey (very close to Russia)
same rate, same size.

21 days, dunno why took long time, probably rural area.

.
Tips, make sure you enter the correct diameter to get a precise rate:-

user posted image
WebDpot
post Dec 5 2016, 04:20 PM

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QUOTE(jayzshadower @ Dec 5 2016, 04:08 PM)
I need help WebDpot rclxub.gif  I called their support many times, they didn't pickup. I ordered for pickup but when I want to print consignment note it is not available. All it say is file 'xxxxxxxxx94632733.pdf' not exists. please wait.'  doh.gif
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I use their service a few time and never have any problem but I admit there's so many instruction to follow and really confuse for 1st time user. I never phone call theme but I will contact the LIVE CHAT, their staff is happy to guide me.

https://www.web2ship.com/pass/contact#contact_form
(click at LIVE CHAT) at the right side and mention your problem/where you stuck. They reply in a few minutes (fast)

So what courier you use?
DHL? Aramex?
have you print all the invoice/waybill? let me know.
WebDpot
post Dec 5 2016, 04:34 PM

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QUOTE(jayzshadower @ Dec 5 2016, 04:25 PM)
Contacting them through live chat. Had print shipping label and invoice.  I have no air waybill because it's mail. I use DHL eCommerce for sending to Russia and use Aramex for pickup. Now still left consignment note, which I couldn't get.  sad.gif
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Okay I don't understand what you mean by "I have no air waybill because it's mail"? They have a guide on DHL ecommerce here, you should read to get the idea how it work:

https://www.web2ship.com/pass/helpItem/?module=12&menu=44


Their website user interface very confuse too rclxub.gif , but I'm sure there is a print button to print the consignment note in pdf. Let me check my account history, btw, what their support team say?
WebDpot
post Dec 5 2016, 04:40 PM

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QUOTE(jayzshadower @ Dec 5 2016, 04:37 PM)
Thanks WebDpot. I figured it out ! After choosing pickup service, we actually need to wait for like 10 min to let the consignment note(with AWB) to get ready. Thank you very much smile.gif I got it now.
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no problem, I forgot about that part too, since you use DHL eCommerce, make sure to:-

QUOTE
For DHL eCommerce, the flyers or packaging bags must be in black colour. This is to avoid parcel processing error between DHL Express & DHL eCommerce.
DHL eCommerce = black
DHL Express = yellow (i think)
WebDpot
post Dec 19 2016, 04:25 PM

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QUOTE(jayzshadower @ Dec 19 2016, 03:34 PM)
My parcel picked up by Aramex guy 06 Dec, arrived to Web2ship 08 Dec. Now it's still with them, they didn't send out to DHL (or possibly lost!?). Very disappointed with their service. Called them no pickup. Online chat person keep saying will send out 'today' evening for the past 1 week. Not recommended service. Maybe you had great experiences with them, but I didn't. Thanks for your recommendations though  laugh.gif , just want to inform other forumites.

I'm currently very anxious, that parcel is quite important. I hope it will arrive safely.  sad.gif
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Sorry to hear that, so far I have good experience with them, mine DHL Van came pickup the item. If the parcel still in Malaysia, maybe you can ask them to return to your address and then you can use other courier service. Btw, maybe you should create another thread about Web2Ship ask forumer about their experience.

one of recent tracking code:-
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failed delivery (address problem not web2ship):-
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