I've got 3 international parcels on the way from pos laju but there aren't any updates on the tracking site over the past week ever since they closed down the IPC/KLIA hub due to covid.

I used the chat bot on the pos malaysia website to talk to an agent and they told me two items have actually arrived. One was last week while the other just yesterday and they'll help with expediting the one that has been stuck for a week.


Just letting you guys know that
1. Talking to the agent via chat bot on the pos malaysia site is helpful
2. If the tracking isn't updated, it's probably not scanned yet. High chance that it's here but they are running in minimal manning