Hi guys,

Just wondering are Unity Design really competitive in their pricing?
I mean for their material and quality of it.
Long terms users please feel free to comment.
I am looking to get kitchen cabinet, wardrobe and tv cabinet from them.

thank you for your advise.
will get some other showroom for comparison.

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Added on August 3, 2011, 10:57 amthank you for your kind comment.
one opinion after reviewing other quotations,
for the same materials,
unity's price is highly competitive in kitchen cabinet
but in wardrobe and tv cabinet, not so much.
any thoughts?

This post has been edited by magnifizio: Aug 3 2011, 10:57 AM

anyone care to explain difference between 3G glass door and acrylic doors for kitchen cabinet?

First of all, well said.

Maybe you can share whatever that was shared by others through pm without revealing your sources.
It appears that one of the 2 kitchen cabinet maker you mentioned has got bad reviews.
Please do share.
Thank you in advance.

Maybe we should get back into discussing about the different KC maker here.
To list it down, i would probably say that we should compare Unity Design, Everskill and probably Eleganz Concept?
I have approached Unity.
What is the feedback on Everskill & Eleganz?

From my first impressions,

Unity Design (sales person: Eric)

Unity has been really helpful. In terms of replying my emails, they were very prompt. They replied my email within hours.
The sales person, Eric was extremely helpful and friendly. Gave a lot of good ideas.
However, the downside. After coming over to take measurements, i requested by email for samples/photos of the different doors & worktops that they provide.
In the request, I included that if whatever I requested is unavailable, they should inform me.
That was 4 days ago (requested on Aug 4). Until today, there has not been a reply nor a call to me to inform me.
As far i can say, inconsistent level of customer service.

Everskill Design (sales person: Steve)

Respond was not as prompt. Email sent today will be replied the next day. Or the next week if email was sent on a weekend.

Eleganz Concept

Only enquired today.
Correction*
Sent pm on Aug 3. No reply since then.

This post has been edited by magnifizio: Aug 9 2011, 10:10 AM

Dear Erny,

Please do not think that i wrote my previous post purely to criticize your establishment.
I did point out that your sales person, Eric was helpful and friendly.

Also, it is not right to say that power of internet destroy your reputation.
You built your reputation through the LYN forum /internet (at least your reputation in my mind) because LYN/internet has a huge potential market for your business.
In this modern society, traditional means of advertising such as newspaper, magazines & flyers/pamhlets distribution does not allow you to penetrate the market like the Internet.
Hence, the Internet actually enhance your advertising (don't matter if it was intentional or not). When you take a risk to use Internet, you have to prepare for the disadvantages of it.

I do not expect you to satisfy every one of your customer. Of course, as a business, you have to keep your priorities in-line.
But as I have read throughout this thread, I was under the impression that Unity provides good customer service.
That is why you guys are the first I approached.
If your company is aimed at being customer oriented, you should make sure to maintain the consistency of good customer service.

Just a suggestion, if you were working on processing my request, an email to inform me that "We are processing your request. Please wait (with reasonable time-frame) would be good.

Dear Serofax,

Thank you for your kind & enlightening advice.

Different people have different needs. To me personally, response time frame is a critical criteria. Today, in all main line of businesses, an email is just an important as a phone call or a walk-in customer.

As i mentioned earlier, the post above only depicts my first impressions. And my first contact was made through email. Hence, my first impressions were ONLY based on response time frame.

Just to clarify.

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Added on August 9, 2011, 2:28 pmHi to all,

I received the photos that i requested today at 2.16pm.
I am glad.

This post has been edited by magnifizio: Aug 9 2011, 02:29 PM

If anyone would like to have the following photos:

(a) Photos/Sample of Full range for kitchen worktop selection (hardboard top, solid surface top, granite top)
(b) Photos/Sample of Full range for kitchen door selection (melamine & 3G glass door)
© Photos/Sample of Full range for sliding & swing wardrobe door panel selection (Frosted Glass, Clear Glass, Melamine board, Colour Glass and Mirror)
(d) Photos/Sample of Hinges that you use for both your kitchen cabinets and wardrobe.

I would be glad to forward it.
Pm me if you want them.

This post has been edited by magnifizio: Aug 9 2011, 02:54 PM

Dear all,

I have sent to over 5 recipients.
Please do not pm me anymore.
I only did this as a courtesy to Unity Kitchen for sending me the samples.
Please note that i do not promote or endorse Unity Kitchen.
I am still deciding whether to acquire their services.

Regards
Leo

How about the price?
I believe they offer wider range of different doors and worktops?

Guys,

Anyone has tried getting one kitchen maker to make the cabinet and then another one to install the worktop?
Any disadvantage to this?

Has anyone install lighting for their kitchen cabinet? (eg, below wall unit/on top wall unit)
Something like this:



Any idea where to get them besides ikea?

Had my kitchen area and wardrobe done by the following:

Kitchen Cabinet 10ft + Bar Area 8ft (approximately) RM9500 by Everskill Design (Steve)

Fotile JX05+HD1B + Johnson Suisse Tap by Builders Hardware (Zean)

Ikea Bohelmen 1 and a half Stainless Steel Sink

Sliding Door Wardrobe 5ft (2 units) by Everskill Design (Steve)



I need to thank Steve from Everskill and his guys for his work.
I choosed Everskill as they offer the best price in 3G glass.
Many plus points to their cabinet.



They even help me install the lights and install Ikea Handles instead of the 'common' 3G glass door built in handle.





This post has been edited by magnifizio: Sep 29 2011, 11:25 AM