Just happened to notice this thread and I have to agree with this feedback of Nelson. One of my friends first introduced Nelson to my gang back when he only had a shop in Cheras. When he expanded to Puchong, i bought several titles from him, but each time i went to his shop, i was less than satisfied with the treatment of his lame ass staff. Attitude like can't be bothered bout my patronage. I have a friend bought rock band full bundle from him, with guitar, drums and stuff. When he got home, he found the guitar was functioning weird and seemed unresponsive. He brought it back to change, only to realise it was swapped for a 3rd party guitar! Nelson told him it's cause his "brother" exchanged it for some other customer and forgot to take it out from his stock. Worst thing is that they dug up another guitar for him which was also defective! He finally got a proper guitar on his 3rd and last attempt. For him it was the last time he will patronise Nelson's shop.

My case was not as bad as my friend's. I booked 2 copies of Uncharted 2 from Nelson the night before the R3 stock arrived. He advertised it as 170 on LYN for preorder customer only for that time. Cheaper than all the other vendors. I PM'ed him and we agreed on the price of 170 each so total of 340. Next day he called me up telling me stock is here and i can grab it. I was happy with this prompt update from Nelson. I went to his shop in Puchong after work, and his staff told me it's 175. Told me that their boss say this price and it's not negotiable. I said fine maybe he didn't tell you guys so can you call him to confirm. They looked at each other for a while (there's 2 of them there) and you know what they told me. They said they have no phone there so i have to call Nelson myself if i don't agree. After that they just went about their stuff and don't bother to look at me anymore. I was so pissed! Nevertheless i called Nelson up personally and told him what his staff said about the price. The reply i got from Nelson was that it was a last minute custom tax. He had no choice. I told my friend about this situation, and we agreed that fuk this guy, this will be the last time. We rather pay 10 ringgit more and get from someone else rather than give our money to this lame Nelson. No credibility and with assholes manning his shop.