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 TMNET & MCMC Top Guy Discussion Session, Finally TMNET agree to hold a discussion

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noblesse
post May 10 2009, 03:44 AM

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good job man good job. i fully support u in this. after years and years of using streamyx eversince it was first release..

one more thing to highlight is that their staff when cant handle a problem will file a report and send a guy to our hse to check. sometimes they send a sohai who only do ping to tmnet and google which obviously show good ping. one more sohai even say my router got spoil when speed is slow.. mana tau use his modem also same speed

other thing is they would only do speedtest at their website or only kl connection instead of international. whenever international speed low they say its nothing to do with them and blame that website or server is slow and not tmnet's fault.
i still remember last time one guy dont even know how to open command prompt to do ping and ask me how..... how la can be hired by tmnet? the operators? dont even talk about them la... told them i using router to connect to online they keep ask me go to the wizard to create new connection pulak.

anyway, some suggestions for you ts. u shld also make the local pc mags to highlight bout this problem and discussion thing and u can try star newspaper INTECH section. definately need more people to be aware of this.

and also last thing is show them the overall result from speedtest.net.. the part when u finish doing speedtest then the ending got show average speed from people using TMNET.. i still remember got one chart showing all the speedtest result in malaysia.. got one called GOVERNMENT something direct line getting crazy speed and top in the result under malaysia where else tmnet is far below it..

this totally not in sync with najib's 1 malaysia thing, bout people being put first.. government sit in aircond room goyang kaki, boring or tulan that time go assembly meeting release anger and fight la, then sit nice camry car with VIP car no. plate which is totally needless..

thanks for reading my super ultraman cicakman pokemon long post and sry in advance for my powderful engrish and incase i offend anyone with my statement above.


if this still kenot solve the problem i think i ready to camp outside streamyx office d. show of protest by sleeping outside the office like one guy who did that in us, sleep outside the government office to protest antiwar for months shakehead.gif

This post has been edited by noblesse: May 10 2009, 03:52 AM
noblesse
post May 10 2009, 04:02 AM

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they always like that one la. either your problem, or that server and website problem. they nvr admit their problem wan.. the only time they admit their problem is when they make the auto announcement when u call them
noblesse
post May 11 2009, 05:39 AM

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QUOTE(p4n6 @ May 11 2009, 12:58 AM)
One point to note is that customer internet behavior has changed, most subscribers will feel that they are paying for dedicated leased line and demand for heavy download and torrent at full speed, anything lower than the subscribed speed is considered as slow connection.

I do not believe TM can change to become a charity company to provide dedicated leased line for everyone to perform torrenting and P2P.
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problem is the connection / ping to international links is slow and bad..
sometimes u cant even access sites or IM without the use of proxy cry.gif

i dont mind having a slower internet speed but at least it is usable and allow me to connect to international links.
not forgotting stable connection.

bout the p2p thing, i understand your point there.. but another thing is that if they cant provide adequate speed to heavy users, no point making false advertising stating unlimited download, fast download / surfing for their packages and stuff.

this is no different than pirated dvd seller. claiming the quality is good when clearly it isnt.

sometimes i wonder how they are able win those sullivan award thing and stuff... maybe due to popularity since most of us dont have other better choices. hmm.gif


 

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