i totally agree that all ip should have same performance, but in fact there is really  certain  ip only can has high speed surfing. LS can discuss this issue with TM guys too?

Sorry i'm MIA for a while,

I'm tied up with projects and things like that.  Give you guys a quick updates.

Spoke to the customer service dept manager, Syamsul.  He told me that TMNET guys will come to me and he ensured me those will be the decision makers.  So i've scheduled with them on this coming Wednesday afternoon.  I'll give you guys some updated after the discussion.

I'll see how's the result going to be.  For sure, i'll still be scheduling to meet up with MCMC.  This kind of discussion isn't going talk me off their list, not without intended actions be in place.

One thing i really do appreciate their action is, i found that they put the field tech into the call center and start picking calls.  That's the example of the improvements / actions that i'm looking forward to and i hope such move will be taken toward other portion of the issues.

Furthermore guys, please let you friends know about the result that i and some others got (not meant to show off).  Encourage them to convert their frustration and anger via highlighting the issues to MCMC, NCCC, PCB and all related government department accordingly.  Spread the words, re-post it somewhere  else or paste it in an email and forward it to your friends, whatever method that might be, i'm sure it will contribute and help as it accumulated to be a huge strength to making a stable and reliable broadband services a reality.

Thanks for the supports and views, appreciated it very much.

webdesignempire, what happened to the "good news" they were about to tell us? i couldn't find anything that is remotely close to being a "good news" in the summary you've made about the meeting. the outcome of the meeting is pretty dissappointing, but that was expected from TM, they always get off too easily without giving any real answers. anyways, your effort is greatly appreciated and good luck on your next meeting with MCMC.