At last.... reasoned, well structered and documented arguments regarding the quality of service from TM. Keep it up guys and I wish you well.

I have tried myself and got nowhere (not even responses) by complaining to the PM's office the government complaint website and laughed myself silly at the 'mission' statements proudly displayed by your government regarding communications. Any so called democratic government that has the wherewithal for its its people to communicate but then refuses to respond or acknowledge is NOT a democratic government.

If you do get to meet with the powers that be, one question that needs to be answered is the MCMC's lack of monitoring and their audit reports with regard to legislated quality of service from ISP's.

I have only one issue regarding your email;

Friendly discussions do not make any impression on monopolies such as TM and as has been said many, many times before, seem to have government blessing of their poor service.

May I also ask what do you expect the press to report on? For a so called democracy Malaysia has one of the most heavily censored press and media in the world

This post has been edited by knoblet: May 11 2009, 07:54 PM