tat day i occur frequent dc and i called to 100 asking is there any matainence, at the time, my fren call in to me asking i got frequent dc or not. den i started to know that is not my alone prob. talking to d cs is like stupid sohai chat. he keep asking me run command and check my ip add, and saying my desktop lan card got prob. he refuse to admit is cause by streamyx prob, and the last the guy said is only either my cable modem lan card spoilt. and not their prob. after few hours my line b to stable. none of my equimemnt spoil as he claimed it.