fact of the matter is, internet service is probably one amongst the few services on the planet where providers get to dish out lame products without getting sued. Is it too much to ask to at least get a stable speed at half the paid service.

for instance, if I'm paying for 1.2 MBps, is it too much to ask to have steady 500kbps? Would you accept such a thing if this were to occur at a restaurant? Is is acceptable if you pay for a plate of mee goreng and get less than half the plate and the chef comes to you explaining with technical jargon to escape reimbursement?

The top contender would be one OS company that escape prosecution despite dishing out insecurable OS causing crashes in Militaries and hospitals across the globe. No prize for correct guest.