May 10 2009, 07:07 PM
QUOTE(siukeong7888 @ May 9 2009, 09:09 AM)
I dun think they can be trusted since they can ignore the whole countries complaints and change their T&C " sesuka hati " to protect themself when they cant get something done . This promise they made mayb just another plan to delay whatever they try to fix or just to temp " layan " ur complaint cos they got the power , the power of monopolisation , u can either take it or leave it why i wanna bargain with u ?
If they really take it serious why end of month ? This is a serious problem that's affecting the whole country and should be solve asap . So the meeting was scheduled at the end of this month ? Then after meeting they " promise " to solve the connection problem " asap " ? 1 more month ? I bet that's what they gonna say so they bought another 2 month just to agree to meet with u .
I dun think we can do anything about this as the only solution lies in government's hands . Competion = improvement and better service . No competition = eat or die .
Frankly say i'm tired of screamyx shit and the way they handle things is really unproffesional and irresponsible . Frequent dc , unstable and slow connectivity , stupid CS , technician that's always " busy " , change of T&C sesuka hati and " faulty cable " everymonth ..... etc . What can u expect from their TOP when u meet them ?
Agreed, competition helps in improving the service and without it then customer's level of satisfaction is at their disposal. Plus, I think this discussion is just another publicity stunt for them to make some sort of apology and will improve their service (which they won't) and advertise their so called "best effort" service.If they really take it serious why end of month ? This is a serious problem that's affecting the whole country and should be solve asap . So the meeting was scheduled at the end of this month ? Then after meeting they " promise " to solve the connection problem " asap " ? 1 more month ? I bet that's what they gonna say so they bought another 2 month just to agree to meet with u .
I dun think we can do anything about this as the only solution lies in government's hands . Competion = improvement and better service . No competition = eat or die .
Frankly say i'm tired of screamyx shit and the way they handle things is really unproffesional and irresponsible . Frequent dc , unstable and slow connectivity , stupid CS , technician that's always " busy " , change of T&C sesuka hati and " faulty cable " everymonth ..... etc . What can u expect from their TOP when u meet them ?
Its been so many years till they've open their market and without any formidable opponents to hold them back, the service quality is like and still ________ (you know).
PS: They can block your trace routing, change their policy at their whim and grab any multi-billion contract they want (HSBB), what makes you think a minor discussion is going to do? POINTLESS
This post has been edited by ahpek26: May 10 2009, 07:08 PM
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