QUOTE(webdesignempire @ Jun 5 2009, 11:28 AM)
Thanks alot guys for your mental supports.
MingKAI, I wish to invite to join me with MCMC somewhere next week. Please kindly let me know (pm) if it's possible.
Since they can't fix your problems that 2 + months,, i would like to know what action and explanation has MCMC gave as well as those from TMNET portion. From there we see how it goes. I'm ready to escalate the whole issue to the highest possible level until the issues is resolved.
Let me know.
I only have 2 problems, 1 is my line will get dc whenever there is a lightning, even if you only hear the small rumbling sound. From what the technician told me, most of the fiber cable resident will face this problem. But the thing is, the problem only started last Sept, I nv encountered this problem since I moved here. From what he told me, when the lightning strikes, it triggers the DSLAM and the DSLAM will trip, in the meantime the DSLAM has backup power to power it up. But the problem is, he gave me a lot of lame excuses. Such as the DSLAM hit by car accident (it's true), then battery stolen by some morons and they keep replacing it. I told him, even the battery keep on stolen by ppl and they keep on replacing it, that is not my problem, you have to do wat you have to do. And since the battery is not there, whenever got lightning, it will dc and connect back in 5 mins, so if the lightning keep on rumbling, the dc and connect will keep on looping. Whether I should or shouldn't online during raining is my decision, not theirs.
I fed up cuz the 1st problem links to my 2nd problem which is the common IP 60.48 problem. My place used to have decent speed with 60.48, 118 and 115 always packet loss. Therefore you have to pray hard to tio the TOTO which is 60.48 IP. Imagine you reconnect 10 times until you get that IP, some stupid rumbling sound will dc you, how do you feel? Somemore my modem only can reconnect max 5 times continously, after that it takes long time to connect back. If all range of IP have decent speed without packet loss, why will we care about what IP we get? Of course this is area dependant, some areas good with 124, some is 115, some 118 and so on. Therefore I request to get the 60.48 RANGE of IP, NOT STATIC IP. But when you talked to the CS, those dummies will nv understand and tell you that you subscribed to Dynamic IP package. I told them Im a IT savvy, I know what that is.
You know what? I've been struggling with them more than 2 months, call TM and MCMC everyday, talked to Saiful everyday, TM called me back and ask the same questions over and over again like they nv understand. One day the CS called me and asked whether the line is ok, I told her today(I remembered Feb-Mar is hot season) is very hot and sunny, of course it wont dc. Then they will assume the line is ok and done nothing. I'm tired of talking to them, everytime they called me, I can said all of them kena scolded by me., though I know they only CS and know nothing.
At last, finally a really technician who knows something called me. He said my area is using fiber optic therefore the DSLAM is not using IP DSLAM. So they cant change the range of IP, only solution is subscribe to business package (fix IP) LMAO. He also told me that 60.48 is good because it's very limited and most of it are reserved to TM Direct, the leased line. He said, even you connected the 60.48 for long time, eventually they will dc you which I have experienced before (max arond 1 week), it will dc even no lightning lol. He also told me TM already know the issue and they most propably will fix it around Sept-Oct. But I won't believe it.
Recently, I give up on 60.48 cuz I don't see much diff anymore. China websites packet loss 80%, DNS packet loss 70%, I really wonder what the hell they are doing. 3 years ago throttled P2P for better bandwitdh? Cuz P2P hogging the bandwidth? After implemented the throttling, you ask the streamyx users, do we get better speed? The answer is NO, so-called weekly maintenance la, all are bullshit. What I feel is, service getting sux more, called CS 30 mins nv pick the call, PROMISED will call you back which is nv DID. Recently, I can't even host a smooth game in Dota, direct download yes can get 150KB/s but when hosting a game, lol..everybody complained lag and delay. FYI, I thought everybody says that Screamyx is the best Narrowband Intranet in the world, but it seems that local routing also having issue, what else can we call?
At last, I only can play with my luck in my house. Hope you can understand of my broken English
and thanks for your effort, eveything. Thanks
This post has been edited by MingKAI: Jun 5 2009, 12:33 PM 
Jun 5 2009, 10:56 AM
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