I have a major problem with their website. I've booked my room and proceeded to payment. After completing my M2U banking procedures, the website doesn't change and i go back to my account page and i don't see my reservation there. Tried calling TUNE HOTEL number to sort out the thing twice and i was put on hold for almost 10 minutes each.

I'll try to call them again, in the mean time, i do advice potential travellers to not book using the web first.. i think it's bugged.

This is the site i booked from.
http://www.tunehotels.com/Default.aspx

Issue resolved.... after 6 calls to their service center and put on hold for almost 45 minutes in total. Seriously have to buck up on their call center service..

Seems that they have a problem if you pay through maybank2u. Takes 1 day to process the stuff and for them to send the confirmation. Paying by CC seems to be fine..

Just came back from my stay at Tune Hotel Penang.

Overall experience is good. Staff very polite and helpful. Most importantly room is very clean and the bed is awesome to sleep on after a day touring. It's a tad small (what to expect from the price... ) and there are not enough hangers to hang our clothes.. had to improvise..

All in all, paid RM 140 for 4d3n inclusive of 24 hour air cond, 2 sets of towels. Would highly recommend it to people who just need a place to rest without all the other frills.

it's based on a timer. When you enter the room, you need to slot your keycard into the key slot. It's a computer which controls all the electrical in the room. So if you've purchased the aircond credits, it'll be programmed into your keycard and they room computer will know. The same with the hair drier.

Btw, the computer will automatically deduct 5 minutes from your air cond credits everytime you turn the air cond on. So don't go fooling around and turn it on and off unnecessarily. If not, your credits will be going down pretty fast.

Same price if you purchase online or purchase there. My advise is, don't purchase the air cond credit first, go there and check the room out if it's too warm or not. They have a fan in the room which sometimes might be enough.