Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 My Samsung Pixon Camera Lens is DAMAGE!

views
     
TSAndrewtst
post May 2 2009, 01:59 AM, updated 17y ago

Forgiveness is Happiness
*********
All Stars
29,764 posts

Joined: Jan 2009
From: Johor, Malaysia.


Recently I notice all scenery photo I take is became blur and blur and now even macro the photo also got a red spot in the center. The symptom is became worst and worst now and it is completely unusable now.

I try retake in similar timing at similar place and come out is extremely bad compared with my previous shot during just purchase.

I face the camera to dark area and I notice they is a lot of dot appear in the LCD when the camera is on, I try to clean up but it is not cleanable and I notice the dot is inside the lens not outside the lens. Now the camera is hardly to focus and even successful focus, the output is blur! cry.gif

What to do! I am extremely SAD now! cry.gif cry.gif cry.gif

Need to bring to service center! (1st time my phone ever need for servicing and it is only use for around 2 to 3 months only!).
I believe the lens is gone case already.

Comparison:

user posted image
Taken on 29-March-2009 | Perfect! but now is cry.gif

user posted image
Taken on 1-May-2009 | As you can see the lens is gone case already!

This post has been edited by Andrewtst: May 2 2009, 02:22 AM
fruitie
post May 2 2009, 02:17 AM

Rise and Shine
Group Icon
Staff
72,772 posts

Joined: Sep 2005
From: KUL

QUOTE(Andrewtst @ May 2 2009, 01:59 AM)
Recently I notice all scenery photo I take is became blur and blur and now even macro the photo also got a red spot in the center. The symptom is became worst and worst now and it is completely unusable now.

I try retake in similar timing at similar place and come out is extremely bad compared with my previous shot during just purchase.

I face the camera to dark area and I notice they is a lot of dot appear in the LCD when the camera is on, I try to clean up but it is not cleanable and I notice the dot is inside the lens not outside the lens. Now the camera is hardly to focus and even successful focus, the output is blur! cry.gif

What to do! I am extremely SAD now! cry.gif cry.gif cry.gif

Need to bring to service center! (1st time my phone ever need for servicing and it is only use for around 2 to 3 months only!).
I believe the lens is gone case already.

Comparison:

user posted image
Taken on 29-March-2009 | Perfect! but now is cry.gif

user posted image
Taken on 1-May-2009 | As you can see the lens is gone case already!
*
And your point of opening up this thread?
Get your camera fixed then since it is still new, I believe it is within the warranty coverage.

Don't know if it's me only or others as well, but I can't seem to see any of your posted images.
TSAndrewtst
post May 2 2009, 02:24 AM

Forgiveness is Happiness
*********
All Stars
29,764 posts

Joined: Jan 2009
From: Johor, Malaysia.


QUOTE(fruitie @ May 2 2009, 02:17 AM)
And your point of opening up this thread?
Get your camera fixed then since it is still new, I believe it is within the warranty coverage.

Don't know if it's me only or others as well, but I can't seem to see any of your posted images.
*
Already re-up the photo, sorry if cannot open new thread for this. I not sure where to put. sad.gif
fruitie
post May 2 2009, 02:37 AM

Rise and Shine
Group Icon
Staff
72,772 posts

Joined: Sep 2005
From: KUL

QUOTE(Andrewtst @ May 2 2009, 02:24 AM)
Already re-up the photo, sorry if cannot open new thread for this. I not sure where to put. sad.gif
*
Alright. Seen the photos.
Can open thread but I don't understand the purpose? Seeking for advice or enquiries? sweat.gif
Looks like your lens has already gone. Or did you accidentally played with the settings?

I believe this thread suits your case more: http://forum.lowyat.net/topic/801722
The users may understand more than us.
TSAndrewtst
post May 2 2009, 02:54 AM

Forgiveness is Happiness
*********
All Stars
29,764 posts

Joined: Jan 2009
From: Johor, Malaysia.


QUOTE(fruitie @ May 2 2009, 02:37 AM)
Alright. Seen the photos.
Can open thread but I don't understand the purpose? Seeking for advice or enquiries? sweat.gif
Looks like your lens has already gone. Or did you accidentally played with the settings?

I believe this thread suits your case more: http://forum.lowyat.net/topic/801722
The users may understand more than us.
*
Seeking for advice | or maybe just too sad, cry.gif

I not so sure when it start having problem, I already hard reset, even re-fresh the new firmware, back to original firmware but it is the same. It just happen suddenly.

The only thing I can think is maybe the heat of the Candle light, that is what I take last two weeks. (I never drop the phone before)

I normally shot macro and it is not so noticeable until one day I went to Instana Johor and I just notice how come all the photos I take is blur except those Macro. You may check photos at here and the red spot during macro at here.

As you can seen, the Instana Johor is blur (even I enhance a bit, and I never thought it is camera lens issue that time) but is not that bad compared to what I take yesterday.

This post has been edited by Andrewtst: May 2 2009, 03:12 AM
fruitie
post May 2 2009, 02:58 AM

Rise and Shine
Group Icon
Staff
72,772 posts

Joined: Sep 2005
From: KUL

If you have put in so much effort but the outcomes are still the same, perhaps it is something to do with your hardware then.

I believe you Pixon is an original set of Samsung. Better head over to any FMG centres to get it fixed as soon as possible.

The longer you prolong this problem, the more issue it will happen later.

The difference is so significant. If I were you, I feel heartache but will take action as soon as possible.
TSAndrewtst
post May 2 2009, 03:02 AM

Forgiveness is Happiness
*********
All Stars
29,764 posts

Joined: Jan 2009
From: Johor, Malaysia.


QUOTE(fruitie @ May 2 2009, 02:58 AM)
If you have put in so much effort but the outcomes are still the same, perhaps it is something to do with your hardware then.

I believe you Pixon is an original set of Samsung. Better head over to any FMG centres to get it fixed as soon as possible.

The longer you prolong this problem, the more issue it will happen later.

The difference is so significant. If I were you, I feel heartache but will take action as soon as possible.
*
Ya I am heartache now, the problem is I purchase at Singapore, I do work at Johor Bahru, only Monday will go back.

Not sure FMG Malaysia will fix it or not, I don't might to paid some cash if needed rather than bring back to Singapore.

Thanks for all the concern, I will call and confirm by Monday. (Anyway did you know did FMG Malaysia will service it or not?)

This post has been edited by Andrewtst: May 2 2009, 03:16 AM
fruitie
post May 2 2009, 03:18 AM

Rise and Shine
Group Icon
Staff
72,772 posts

Joined: Sep 2005
From: KUL

In that case, I don't think Samsung FMG will cover the warranty for you, you gotta pay some sum of money for the fixing.

Since you are working in JB, then it is quite easy for you to go back to Singapore. It will be free of charge there.
TSAndrewtst
post May 2 2009, 03:21 AM

Forgiveness is Happiness
*********
All Stars
29,764 posts

Joined: Jan 2009
From: Johor, Malaysia.


Thanks for advice.

I will call to confirm and check the Samsung website where is the Singapore Samsung service center located.
fruitie
post May 2 2009, 03:41 AM

Rise and Shine
Group Icon
Staff
72,772 posts

Joined: Sep 2005
From: KUL

QUOTE(Andrewtst @ May 2 2009, 03:21 AM)
Thanks for advice.

I will call to confirm and check the Samsung website where is the Singapore Samsung service center located.
*
Googled and found these results but not sure if they have outdated:
http://sg.samsungmobile.com/supports/findi...viceLocation.do
http://asia.cnet.com/reviews/mobilephones/...093943-8,00.htm
http://forums.hardwarezone.com.sg/showthread.php?t=1512518

Happy fixing! biggrin.gif
TSAndrewtst
post May 2 2009, 03:47 AM

Forgiveness is Happiness
*********
All Stars
29,764 posts

Joined: Jan 2009
From: Johor, Malaysia.


Thanks a lot smile.gif fruitie
fruitie
post May 2 2009, 03:51 AM

Rise and Shine
Group Icon
Staff
72,772 posts

Joined: Sep 2005
From: KUL

QUOTE(Andrewtst @ May 2 2009, 03:47 AM)
Thanks a lot smile.gif fruitie
*
No problem, just make a call before going to the specific centre. wink.gif
I do hope it is a small problem. smile.gif
Baronic
post May 2 2009, 11:13 AM

Problem?
Group Icon
Staff
7,533 posts

Joined: Sep 2005
From: Lowyat.net Malaysia Sex: Yes please


closed, to be reopened at TS's discretion IF further help is needed

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0175sec    0.56    5 queries    GZIP Disabled
Time is now: 30th November 2025 - 09:30 PM